Trade Settlement and Private Wealth Manager
Key Skills for This Role
Full Job Posting
Work arrangement
- The role is hybrid and requires at least one day per week at the downtown Toronto office and/or a client office; this requirement may change.
Responsibilities
- Lead, coach, and develop team members; set expectations and support performance, engagement, and professional growth.
- Guide the team through change by communicating priorities, supporting adoption, and maintaining consistent service delivery.
- Oversee daily Mackenzie product operations, including Private Wealth and Trade Settlement activities, in accordance with policies and procedures.
- Build trusted relationships with clients, employees, leaders, and business partners to support collaboration and a high-quality client experience.
- Communicate operational priorities, decisions, risks, and service updates to stakeholders at all levels.
- Monitor team performance, service standards, deadlines, and workload; address issues and escalate concerns promptly.
- Promote accuracy, strong controls, and compliance; identify risks and take appropriate action to reduce them.
- Resolve escalated client and operational issues with relevant partners.
- Identify process, control, and efficiency improvements and lead implementation of approved changes.
- Encourage accountability, sound judgment, and continuous improvement across the team.
Required qualifications
- Proven ability to lead, coach, and develop high-performing teams and guide them through change.
- Strong client-service focus and ability to build trusted relationships with employees, peers, leaders, and business partners.
- Excellent written and verbal communication skills and ability to engage and influence stakeholders at all levels.
- Strong ownership and accountability, including setting expectations, delegating, managing priorities, and delivering within deadlines.
- Risk-management mindset focused on accuracy, controls, timely escalation, and adherence to policies and procedures.
- Strong problem-solving and decision-making skills, including improving processes, controls, and operational efficiency.
- Strong knowledge of Mackenzie products, policies, and procedures, including Private Wealth and Trade Settlement roles and responsibilities.
- Completion of the Canadian Investment Funds Course (CIFC) and/or relevant operations courses.
Assets
- Canadian Securities Course (CSC) is an asset.
- Bilingual proficiency in English and French is an asset.
Compensation
- The employer estimates the current pay range at $75,000–$125,000; the posting does not specify a pay cadence.
- The posting states that this is an existing vacancy.
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