Trade Settlement and Private Wealth Manager
Key Skills for This Role
Full Job Posting
Workplace
- Hybrid role requiring at least one day per week at the downtown Toronto and/or client office; this requirement may change.
Responsibilities
- Lead, coach, and develop team members; set expectations and support performance, engagement, and growth.
- Guide the team through change, communicate priorities, and maintain consistent service delivery.
- Oversee Mackenzie Private Wealth and Trade Settlement operations under established policies and procedures.
- Build trusted relationships with clients, employees, leaders, and business partners.
- Communicate operational priorities, decisions, risks, and service updates to stakeholders.
- Monitor performance, service standards, deadlines, and workload; resolve issues and escalate concerns.
- Promote accuracy, controls, and compliance; identify and mitigate operational risks.
- Resolve escalated client and operational issues with relevant partners.
- Identify improvements to processes, controls, and efficiency; lead approved changes.
- Promote accountability, sound judgment, and continuous improvement.
Required qualifications
- Proven ability to lead, coach, and develop teams, including through change.
- Strong client-service and relationship-management skills.
- Excellent written and verbal communication and stakeholder influence skills.
- Ability to set expectations, delegate, manage priorities, and deliver results to deadlines.
- Risk-management mindset emphasizing accuracy, controls, escalation, and policy adherence.
- Strong problem-solving and decision-making skills and ability to improve operations.
- Strong knowledge of Mackenzie products and procedures, including Private Wealth and Trade Settlement.
- Completion of the Canadian Investment Funds Course (CIFC) and/or relevant operations courses.
Assets
- Canadian Securities Course (CSC).
- Bilingual proficiency in English and French.
Compensation
- Estimated pay range is $75,000–$125,000; compensation depends on skills, location, experience, training, and licenses or certifications.
- This role is an existing vacancy.
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