Telephone Operator
Role Overview
Telephone Operator role in Rooms and Guest Services Operations at a Dubai hotel.
Full-time, non-management position; the source states the role is not remote.
Key Skills for This Role
Full Job Posting
Position details
Telephone Operator role in Rooms and Guest Services Operations at a Dubai hotel.
Full-time, non-management position; the source states the role is not remote.
Guest experience duties
- Deliver guest services throughout the stay and help create a memorable experience.
- Process operational needs, respond to guest requests, complete reports and share local highlights.
- Move around the work area and perform reasonable hands-on duties as requested.
Qualifications and work expectations
- Professional communication, appropriate personal appearance and uniform are expected.
- Follow company policies, safety and quality standards; maintain confidentiality and protect company assets.
- High school diploma or GED is preferred. No related work experience, supervisory experience, license or certification is listed as necessary.
- The role involves standing, sitting or walking for extended periods and moving objects up to 10 pounds without assistance.
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