Technology Program Manager

Role overview

Responsibilities

• Understand business priorities, initiatives, operational needs, and technology dependencies with business and technology leaders.
• Maintain an integrated portfolio view of active and upcoming initiatives, priorities, resources, risks, decisions, and sequencing.
• Develop roadmaps and executable delivery plans that show progress, dependencies, resource needs, and expected outcomes.
• Coordinate initiative planning and execution across business stakeholders, product and development teams, vendors, and technology resources.
• Monitor progress and address delivery risks, issues, and concerns; prepare and facilitate steering committee and leadership reporting.
• Determine delivery approaches with technology teams, engage appropriate resources, and clarify responsibilities and expectations.
• Maintain business context through delivery and drive plans and actions to completion, resolving barriers and accountability gaps.
• Account for business impacts, communications, training, transition needs, and operational handoffs in initiative plans.
• Improve program planning, portfolio visibility, coordination, stakeholder engagement, and delivery effectiveness.

Skills and experience

• At least 5 years in program management, portfolio management, project delivery, business transformation, or a related role within a complex organization.
• Experience leading multiple concurrent initiatives with business stakeholders, technology teams, vendors, and cross-functional resources.
• Strong program and portfolio management capabilities and ability to turn complex priorities into actionable delivery plans.
• Strong stakeholder-management and relationship-building skills, including influencing without direct authority.
• Strong analytical and problem-solving skills and ability to synthesize complex information into recommendations.
• Excellent written and verbal communication, including presenting to and facilitating discussions with senior leaders.

Rewards and culture

• MNP describes a rewards package including base pay, vacation, paid personal days, pension matching, savings products, bonus programs, flexible benefits, mental health resources, and professional development assistance.
• The employer highlights diversity and encourages people with disabilities to apply.