Technical Support Officer
Key Skills for This Role
Full Job Posting
Project management and coordination
- Coordinate, format, quality-control, and finalize project documentation in line with institutional policies, standards, and reporting requirements.
- Prepare, implement, and monitor the Division’s Annual Work Program, including administrative and operational budgets.
- Maintain the project pipeline and active-portfolio database; analyze performance, risks, and bottlenecks and provide management updates and recommendations.
- Plan and deliver events and missions, overseeing logistics, communications, vendors, and on-site execution.
- Coordinate with internal units and external partners to deliver milestones, align work with strategic objectives, and resolve operational issues.
Communication and reporting
- Draft, edit, and quality-assure reports, presentations, briefs, and official correspondence for management and external stakeholders.
- Manage internal communications to strengthen collaboration and ensure timely dissemination of information.
- Design and administer stakeholder surveys, analyze responses, and synthesize actionable insights.
Procurement, finance, and governance
- Coordinate procurement in compliance with institutional policies, procedures, and ethical standards.
- Support budget formulation, financial monitoring, and periodic reporting, ensuring accurate tracking and governance compliance.
- Prepare meeting agendas, decision records, minutes, and post-event reports, and follow up on agreed actions.
- Contribute to periodic institutional reports, including annual, effectiveness, grant, and Waqf reports.
Events and stakeholder engagement
- Coordinate logistics, materials, and communications for workshops, conferences, missions, and official events.
- Represent the Division in meetings, events, and public engagements.
Qualifications and experience
- Bachelor’s degree in Business Administration, Project Management, Public Administration, Finance, Economics, or a related field.
- At least three years of relevant experience.
- Fluent English proficiency.
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