Technical Specialist – SAP Service & Asset Manager (SSAM)
Role Overview
Provides end-to-end technical support for SAP Service & Asset Manager (SSAM), including integration, configuration, and maintenance of the mobile application in the SAP ecosystem.
Supports field operations, asset management, and service workflows through mobile platforms integrated with SAP S/4HANA and ECC.
Key Skills for This Role
Full Job Posting
Pay and contract
- Pay rate is CAD 78.70 per hour, depending on experience.
- Contract end date is November 27, 2027.
- The stated primary pay rate is based on T4 classification; INC classification applicants may also be considered where applicable.
Role overview
Provides end-to-end technical support for SAP Service & Asset Manager (SSAM), including integration, configuration, and maintenance of the mobile application in the SAP ecosystem.
Supports field operations, asset management, and service workflows through mobile platforms integrated with SAP S/4HANA and ECC.
Implementation and support
- Install, configure, maintain, and upgrade SSAM across iOS and Windows platforms.
- Integrate with SAP ERP and S/4HANA using SAP Mobile Services and Business Technology Platform.
- Configure technician and inventory personas and role-based access.
- Provide Level 2/3 support for OData, backend connectivity, and synchronization; perform root cause analysis and resolve performance issues.
- Maintain security roles and enterprise compliance.
Development and collaboration
- Develop enhancements with MDK, SAPUI5, and Fiori elements; implement custom workflows, dynamic forms, and branding.
- Integrate SSAM with Plant Maintenance, Materials Management, HR, and Finance modules.
- Collaborate with functional teams, business analysts, and vendors on design and deployment.
- Prepare technical documentation and guides, and train end users and junior technical staff.
Experience and education
- Requires at least 5 years of SAP technical experience, including at least 2 years focused on SAP EAM and SSAM.
- Requires a bachelor’s degree in Computer Science, Information Technology, or a related field.
- Relevant SAP certifications are preferred.
Technical qualifications
- Requires strong SSAM architecture knowledge and proficiency in ABAP, SAPUI5, OData services, and SAP Mobile Services.
- Requires experience integrating SAP S/4HANA and hands-on experience with SAP iOS SDK, MDK, and mobile app deployment.
- Requires knowledge of ESRI integration and geospatial data handling; familiarity with offline synchronization and persona-based mobile workflows is requested.
- Agile, GitHub Actions/CI/CD, and mobile test automation experience are preferred.
Contractor equipment
Contractors must provide their own Windows 11 laptop and smartphone for the assignment.
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