Senior Analyst

Role overview

Responsibilities

• Build understanding of Alberta’s restructured energy market and real-time operating tools and processes.
• Work with internal and external stakeholders to determine effective solutions; advocate for system controllers’ and real-time managers’ needs.
• Act as subject matter expert on software and processes for real-time grid and market operations.
• Maintain and enhance solutions through product improvement initiatives; conduct production-environment user acceptance testing.
• Resolve real-time incidents involving the MMS and other market solutions, including root-cause analysis and corrective solutions.
• Engage outside regular business hours when necessary to mitigate emergencies.

Qualifications

• At least 5 years of electrical system operations experience.
• At least 5 years of software lifecycle management and quality assurance experience, including staged delivery using pre-production environments.
• At least 5 years of business process analysis and implementation experience.
• Experience with requirements, test, and traceability systems such as Azure DevOps; regulatory interpretation and compliance auditing.
• Strong communication and documentation skills; systematic, detail-oriented approach; conflict resolution, change management, adaptability, and resilience.
• Proficiency with Microsoft 365.
• Diploma in Electrical Engineering Technology or equivalent; equivalent experience is accepted.
• Additional certifications such as C.E.T., R.E.T., P. Tech, or P. Eng. are preferred.

Worksite

• The worksite requires the ability to travel to a location in northwest Calgary that is not accessible by public transit.

Benefits

• Benefits include paid vacation, flex time, health and dental coverage, mental health support, a defined contribution pension, and learning and development opportunities.
• Pension contribution is 13% of base salary; benefits include flexible coverage, 12 flex days, and 4 annual office closure days.