Technical Project Manager
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Key skills for this role
About the Role
We are looking for highly skilled Technical Project Manager. The Technical Project Manager is responsible for the planning, coordination, and successful delivery of complex infrastructure, network, and cybersecurity projects within the Technology & Smart Services (TSS) Division.
Key Skills for This Role
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Overview
We are looking for highly skilled **Technical Project Manager.** The Technical Project Manager is responsible for the planning, coordination, and successful delivery of complex infrastructure, network, and cybersecurity projects within the Technology & Smart Services (TSS) Division.
This role ensures that all technical initiatives — including AV upgrades, network modernization, data center enhancements, and security platform implementations — are executed in line with ADEK’s strategic objectives, DGE guidelines, and IT governance frameworks.
By combining strong technical expertise with project management discipline, the Technical Project Manager ensures seamless integration, operational readiness, and sustainability of deployed solutions across ADEK’s Smart & Connected Education Ecosystem.
A. Project Planning & Technical Delivery
· Develop detailed project plans covering scope, timelines, milestones, and resource requirements in line with PMO standards.
· Translate technical requirements into actionable project deliverables, ensuring alignment with architecture and security frameworks.
· Manage end-to-end delivery of infrastructure projects such as network refresh, AV systems upgrade, cloud migration, backup expansion, and security solutions (e.g., Palo Alto, F5, Cisco ISE, ExtraHop, Gigamon).
· Oversee configuration, testing, and deployment activities, ensuring compliance with ADEK’s IT policies and standards.
B. Technical Governance & Quality Assurance
· Ensure that all projects comply with ADEK’s cybersecurity, ITSM (ISO 20000), and COBIT governance frameworks.
· Coordinate with the Architecture and Security teams to validate technical designs and ensure interoperability with existing environments.
· Facilitate technical review boards and documentation handover to Operations and Support teams.
· Monitor vendor SLAs, warranty coverage, and performance benchmarks.
C. Stakeholder & Vendor Management
· Serve as the focal point for coordination between internal teams (Infrastructure, Security, Cloud, DX, and PMO) and external vendors.
· Manage vendor deliverables, ensuring contractual compliance and adherence to technical specifications.
· Facilitate project briefings, steering committee updates, and status reports for management visibility.
D. Risk, Change, and Issue Management
· Identify and assess project risks, dependencies, and potential impacts to service continuity.
· Implement change control processes to manage scope adjustments, ensuring traceability and proper approvals.
· Maintain updated risk registers, mitigation plans, and issue logs in PMO365 or equivalent systems.
· Ensure timely escalation and resolution of project constraints or blockers.
E. Handover, Documentation, and Sustainability
· Oversee project closure activities, ensuring full documentation (as-built diagrams, configurations, licenses, warranties) is archived in ADEK repositories.
· Coordinate operational readiness and handover to IT Operations and Support teams.
· Conduct post-implementation reviews and lessons-learned sessions to support continuous improvement.
· Ensure long-term sustainability through proactive capacity planning and lifecycle management insights.
F. Capabilities
· Drive Innovation: Identify and implement new technologies and digital solutions to enhance business processes, improve service delivery, and create new opportunities for growth.
· Improve Digital Experience: Leverage digital tools to provide seamless, engaging, and personalized experiences for stakeholders, ensuring user-centric service design.
· Enhance Operational Efficiency: Use digital technologies and data-driven insights to streamline operations, reduce costs, automate processes, and enhance overall productivity.
· Support Business Goals: Align digital transformation initiatives with organizational objectives, ensuring that technology investments drive strategic goals, improve competitiveness, and maximize business value.
· Promote Digital Culture: Foster a culture of innovation, agility, and continuous improvement by encouraging employees to embrace digital tools, upskilling, and a transformation mindset.
· Maintain Demand Planning: Maintain a structured demand planning framework to anticipate and manage IT and digital transformation needs, ensuring resource optimization and alignment with business priorities.
· Execute TSS Strategy: Drive TSS Strategy, ensuring that digital initiatives align with enterprise goals, IT governance, and future technology trends.
· Lead Research & Emerging Trends: Conduct research and benchmarking on digital transformation trends, emerging technologies, and best practices to drive continuous improvement, innovation, and informed decision-making
Education
· Bachelor’s degree in Computer Engineering, Information Technology, or a related technical field.
· Master’s degree in IT Management or Project Management is preferred.
Experience
· 8–10 years of experience managing infrastructure, network, and security projects within large-scale enterprise or government environments.
· Proven track record delivering complex multi-vendor projects involving datacenter, network, cybersecurity, and AV systems.
· Experience coordinating with architecture, security, and operations teams to ensure end-to-end technical alignment.
· Exposure to both waterfall and agile delivery models.
Salary
and Other Benefits: To be discussed
License/Certification
- CCNP, CISSP, ITIL, VCP, or equivalent? (Preferred)
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