IBM webMethods – Senior Integration Engineer (Support & Administration)
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About the Role
We are seeking a highly experienced IBM webMethods Senior Integration Engineer to take ownership of production support, platform administration, monitoring, and documentation across the IBM webMethods ecosystem — while also contributing to integration development activities.
Key Skills for This Role
Full Job Posting
Overview
We are seeking a highly experienced **IBM webMethods Senior Integration Engineer** to take ownership of production support, platform administration, monitoring, and documentation across the IBM webMethods ecosystem — while also contributing to integration development activities.
Operating at a senior level, you will be the primary point of contact for platform stability, incident management, and operational excellence.
You will oversee Integration Server (IS), API Gateway, and Universal Messaging (UM) environments, ensuring maximum uptime, performance, and governance compliance.
In addition, you will drive best practices in technical documentation, change management, and cross-team collaboration to enable smooth and reliable integration operations across the enterprise.
Required Skills & Qualifications
- 10–12 years of hands-on experience with the IBM webMethods platform, spanning development, support, and administration.
- Deep expertise in IBM webMethods Integration Server (IS), API Gateway, and Universal Messaging (UM) across multi-environment enterprise setups.
- Proven experience in production support, incident management, and SLA-driven operations for integration platforms.
- Strong understanding of REST, SOAP, and GraphQL web services, and experience troubleshooting service failures across protocols.
- Expertise in platform administration tasks including server configuration, package management, user access, clustering, and disaster recovery.
- Experience with ITSM tools (ServiceNow, Jira, or equivalent) for incident, problem, and change management.
- Proficiency in log analysis, diagnostic tooling, and performance investigation techniques for webMethods environments.
- Experience designing and maintaining monitoring dashboards and alerting frameworks using tools such as Splunk, ELK, or webMethods Optimize.
- Strong technical documentation skills — capable of producing runbooks, SOPs, architecture documents, and operational reports.
- Experience working in agile or hybrid delivery environments, collaborating with cross-functional and cross-organisational teams.
- Ability to manage multiple priorities, incidents, and stakeholder communications simultaneously and under pressure.
- Proficiency in tools such as Jira, Confluence, ServiceNow, and Microsoft Office (Excel, PowerPoint, Project).
Preferred Qualifications
- IBM webMethods certification or equivalent enterprise integration platform certification.
- Experience working on government or large-scale mission-critical integration platforms.
- Familiarity with containerised deployments (Docker, Kubernetes) and cloud-native integration patterns.
- Experience with Azure cloud platforms in the context of hybrid integration.
- ITIL Foundation certification or demonstrated experience in ITIL-aligned service management practices.
- Experience coordinating with external vendors, managed service providers, or multiple delivery entities.
Salary
and Other Benefits: To be discussed
Experience
- IBM webMethods – Senior Integration Engineer : 10 years (Preferred)
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