Technical Delivery Engineer
Key Skills for This Role
Full Job Posting
About the client
The client provides AI-powered observability and AIOps solutions for visibility, automation, and operational excellence across complex IT environments.
Responsibilities
- Lead POC implementation and delivery, including deployment, performance validation, customer training, change management, and incident management.
- Deliver end-to-end implementations covering requirements gathering, solution design, platform deployment, and scenario configuration.
- Manage standard product deployment projects and translate customer business and technical requirements into solutions.
- Design and document deployment architectures, implementation strategies, and technical delivery plans.
- Support major platform upgrades and complex implementations; resolve issues and provide post-deployment support.
Requirements
- 3+ years of IT Operations, Technical Support, or Deployment experience; strong hands-on Linux administration.
- Proficiency in Python or Shell/Bash scripting.
- Experience with at least five Operations or Observability tools. Examples include Ansible, ELK Stack, log analysis, monitoring and observability, automation, and IT Operations Management solutions.
- 1–2 years of experience with Big Data and/or container technologies, such as Kubernetes, Docker, Hadoop, or container deployment and operations.
- Strong customer-facing communication and requirements-gathering skills.
- Customer Success, IT Operations Planning, or Infrastructure Modernization experience is highly preferred.
- Previous project delivery for UAE government clients is highly preferred.
Workplace
- The role is on-site in Abu Dhabi.
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