Solutions Architect
Key Skills for This Role
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About the Client
The client is an enterprise technology company focused on digital transformation across the Middle East.
The organization works in IT Operations, Service Management, AIOps, and AI-powered enterprise solutions for government and enterprise customers.
Key Responsibilities
- Drive the solution lifecycle across presales, architecture design, delivery, and customer handover.
- Act as a trusted technical advisor for enterprise and government customers.
- Design scalable, secure solutions across ITSM, ITOM, AIOps, observability, and AI platforms.
- Architect for cloud, on-premise, hybrid, and sovereign environments.
- Engage senior stakeholders.
- Own proofs of concept, bids, and technical proposals.
- Ensure successful delivery.
Key Requirements
- At least 8 years of Solution Architecture experience.
- Deep hands-on knowledge of enterprise ITSM, ITOM, monitoring, observability, or AIOps platforms.
- Experience integrating AI, automation, Generative AI, LLMs, or AIOps capabilities into enterprise environments.
- Familiarity with modern cloud platforms and enterprise infrastructure.
- Enterprise solution design expertise involving APIs, integrations, SOA, hybrid cloud, high availability, and scalability.
- Strong consulting and presentation skills; comfortable engaging technical teams and C-level executives.
- Experience with large enterprise, government, telecom, financial services, or regulated-sector customers is highly preferred.
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