Technical Business Analyst - GitHub, Bitbucket, ServiceNow & DevSecOps
Role Overview
The Technical Business Analyst supports application-to-repository mapping, governance, DevSecOps, and service management activities.
The role works across GitHub, Bitbucket, ServiceNow, CMDBs, spreadsheets, and related systems.
Key Skills for This Role
Full Job Posting
Role Overview
The Technical Business Analyst supports application-to-repository mapping, governance, DevSecOps, and service management activities.
The role works across GitHub, Bitbucket, ServiceNow, CMDBs, spreadsheets, and related systems.
Roles & Responsibilities
- Gather, document, and validate application-to-repository mapping requirements.
- Build and maintain mappings between applications, repositories, owners, support teams, and pipelines.
- Reconcile data across GitHub, Bitbucket, ServiceNow, CMDBs, spreadsheets, and other systems.
- Identify and resolve missing, duplicate, inaccurate, or conflicting repository and application data.
- Define mapping rules, business processes, governance standards, and exception handling.
- Support repository security, vulnerability management, and release-gating requirements.
- Facilitate workshops with developers, security teams, DevOps teams, and application owners.
- Produce requirements, process flows, traceability, UAT support, and audit-ready artifacts.
Must-Have Skillsets
- 8+ years of experience in business analysis, systems analysis, application portfolio management, DevOps support, or service management.
- Strong experience as a Business Systems Analyst, Systems Analyst, or Technical Business Analyst.
- Expertise in requirements gathering, documentation, stakeholder management, and process analysis.
- Experience with data mapping, reconciliation, data governance, and metadata management.
- Working knowledge of GitHub, Bitbucket, repositories, branching, and repository ownership models.
- Experience with ServiceNow Application Portfolio Management, CMDB, Asset Management, or Configuration Management.
- Understanding of CI/CD pipelines, DevSecOps processes, security controls, and vulnerability management workflows.
- Strong analytical, problem-solving, communication, and documentation capabilities.
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