Talent Acquisition Operations Coordinator

About Fanatics Momentum

About the role

TA systems, tools, and AI

• Own Greenhouse ATS configuration, workflows, permissions, data quality, and hiring manager adoption.
• Test and roll out AI and automation for scheduling, screening, candidate communication, and reporting.
• Manage Greenhouse, HRIS, and other TA tool integrations.
• Train TA Leads and hiring managers and provide systems guidance and troubleshooting.

Interview and offer operations

• Coordinate interviews across candidate and hiring manager schedules and multiple time zones.
• Prepare offer letters and contracts and track approvals to signature.
• Keep hiring on pace by chasing feedback and removing blockers.

Pre-boarding and onboarding

• Own the pre-boarding journey from offer acceptance through day one.
• Manage background screening, including tiered checks, global police clearances, and attestation, in line with compliance requirements.
• Support coordination of visas, work permits, and relocation with external and in-house partners.
• Support new joiners and their families through relocation and keep them engaged before starting.
• Set up accurate HRIS records and ensure new joiners have what they need on day one.

Reporting and governance

• Build TA dashboards for pipeline, time to hire, source of hire, offer acceptance, quality of hire, candidate experience, and cost per hire.
• Deliver regular reporting with insight and recommendations to TA, People leadership, and senior stakeholders.
• Use data to identify bottlenecks and trends and drive continuous improvement.
• Design and improve scalable TA processes and SOPs and maintain audit-ready recruitment and screening records.
• Support compliance with UAE labour law, GCGRA requirements, data protection rules, and internal policies; work with Compliance, Legal, Finance, and People Operations.

Employer brand and team support

• Support the careers site, job advertising, LinkedIn content, and candidate communications.
• Manage job postings across channels and track channel performance.
• Champion a consistent candidate experience and provide operational support to TA Leads.
• Identify efficiency improvements through process, automation, or AI and help hiring managers adopt new tools and ways of working.

Skills and experience

• Proven TA operations, recruitment operations, or similar experience in a fast-paced, high-growth environment.
• Excellent written and verbal communication; expert use of at least one ATS, with Greenhouse highly desirable.
• Hands-on experience implementing tools, automation, or workflow improvements; strong reporting and data skills using Excel or Google Sheets and dashboards.
• Experience managing background checks and onboarding; UAE or GCC visa and relocation experience is ideal.
• Strong stakeholder management, attention to detail, process and governance mindset, and understanding of regulated-environment compliance.
• Experience in gaming, technology, or another regulated industry is a plus.

What success looks like