T1/T2 – Database Infrastructure Support Engineer
Role Overview
The T1/T2 Database Infrastructure Support Engineer is responsible for delivering advanced Tier 1/2 support for the organization's database environments including SQL Server, Oracle, Snowflake, and AWS DB solutions like PostgreSQL.
The role focuses on ensuring the reliability, security, and optimal performance of critical DB systems by proactively monitoring, troubleshooting, and resolving complex technical issues.
The engineer works closely with cross-functional teams to minimize service interruptions and maintain high data availability and integrity.
Key responsibilities include managing and optimizing enterprise DB servers and related infrastructure, as well as implementing best practices.
Key Skills for This Role
Full Job Posting
Role Overview
The T1/T2 Database Infrastructure Support Engineer is responsible for delivering advanced Tier 1/2 support for the organization's database environments including SQL Server, Oracle, Snowflake, and AWS DB solutions like PostgreSQL.
The role focuses on ensuring the reliability, security, and optimal performance of critical DB systems by proactively monitoring, troubleshooting, and resolving complex technical issues.
The engineer works closely with cross-functional teams to minimize service interruptions and maintain high data availability and integrity.
Key responsibilities include managing and optimizing enterprise DB servers and related infrastructure, as well as implementing best practices.
Responsibilities
- Implement and manage DB solutions.
- Monitor performance and capacity.
- Administer DB servers.
- Perform routine maintenance.
- Decommission servers.
- Ensure data integrity.
- Troubleshoot incidents.
- Handle escalations.
Requirements
- 6 to 12 years of experience in database engineering or administration is necessary.
- 6 to 12 years of experience with modern DB solutions like PostgreSQL, RDS, Oracle, SQL Server, Snowflake.
- 5+ years knowledge and experience in Database Performance, Tuning and Optimization (PTO) with excellent knowledge in system views and system stored procedures.
- 5+ years hands-on experience with database security, auditing, backup/restore, DR and high availability.
- 5+ years experience with data partitioning, indexing best practices, resource governor, extended events, and DTS and SSIS Packages.
- 5+ years knowledge of applicable data privacy practices and laws, and knowledge of Incident/Problem Management with familiarity with ITIL processes in a critical production environment.
- 5+ years of experience with ticketing systems such as ServiceNow or JIRA for tracking and managing technical cases.
Preferences
- Master's degree preferred.
- Experience within the financial or wealth management industry preferred.
Core Competencies
- Able to make quick decisions and resolve complex technical problems.
- Ability to manage through shift changes and effectively transition open and unresolved issues.
- Ability to adapt, learn new technologies, develop new processes, and improve procedures.
- Excellent documentation skills.
- Ability to write, read, interpret, and edit complex documents and correspondence with team members and stakeholders.
- Excellent verbal and written communication skills.
- Ability to work peak, off-peak, weekend, and holiday shifts.
- Ability to communicate and respond effectively with clients, associates, and stakeholders.
- Ability to perform problem-solving, use logic, and creative thought processes to resolve complex technical problems.
About LPL Global Capability Center
LPL's Global Capability Center offers a collaborative culture where your voice matters, integrity guides every decision, and technology fuels progress.
LPL's success reflects its exceptional employees, who together pursue one noble purpose: empowering financial advisors to deliver personalized advice for all who need it.
LPL is expanding and reaching new heights in Hyderabad.
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