Supervisor, Technical Publications
Role Overview
The Supervisor, Technical Publications is responsible for leading the planning, coordination, quality control, publication and archival of technical documentation on MINDX.
These include technical documents such as Standards and Procedures (SPs), T-BMS documents, and Waivers, to support the safety and efficiency of field operations.
Key Skills for This Role
Full Job Posting
Job Requirements
- Education:
- Post-secondary degree or diploma in Translation, Communications, Technical Writing, Business Administration, Information Management, or a related field. An equivalent combination of education, training, and relevant experience may be considered.
- Minimum 3 years of experience working with technical publications and document management systems
- Experience in a deadline-driven environment with competing priorities.
- Knowledge of NAV CANADA and its responsibilities and priorities.
- Knowledge of document management systems and web publishing tools (such as SharePoint Online).
- Knowledge of publication standards, version control, and records management principles.
- Knowledge of the Microsoft 365 applications as they relate to documentation management and publication process.
- Ability to analyze processes and implement continuous improvement initiatives.
- Ability to determine and assign roles and responsibilities.
- Ability to establish priorities and effectively manage competing deadlines.
- Ability to determine and establish customer service standards based on demand and capacity.
- Ability to prepare reports, maintain records, and track production metrics.
- Ability to interpret and apply policies, procedures, and publication standards.
- Ability to maintain effective communications: oral presentation, writing, inter-personal, motivational.
- Ability to manage multiple priorities.
- Ability to organize workflow to maximize efficiency.
- Ability to organize and plan with a high degree of attention to detail.
- This position is a hybrid position with a minimum – 3 days per week on site.
- The work location is the Ottawa TSC.
- NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.
- Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.
- The successful candidate must meet the security requirement of the position and be legally able to work in Canada.
- NAV CANADA may use automated or AI‐enabled tools to help manage applications and identify job‐related qualifications. These tools do not make final hiring decisions. All hiring decisions are reviewed and made by NAV CANADA recruitment professionals and hiring managers.
- We thank all applicants for their interest; only those selected for next steps will be contacted.
Experience:
- Knowledge:
- Abilities:
- Personal Suitability:
- Flexible work arrangements:
About NAV CANADA
Canada’s private, not-for-profit air navigation provider operating civil air traffic control and aviation information services for pilots.
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