Business Analyst

Role overview

Key accountabilities

• Conduct process analysis, current- and future-state assessments, requirements elicitation, solution definition, specification development, and recommendations.
• Assess solution viability and contribute estimates, timelines, resource assessments, and implementation planning.
• Manage business and system requirements, specifications, application configurations, and related deliverables.
• Facilitate stakeholder discussions and workshops, gather feedback, build consensus, and support decisions.
• Collaborate on solution design, implementation, enhancement, testing, and ongoing support; conduct test planning, execution, defect management, and validation.
• Track emerging technologies and vendor solutions, identify improvements, and potentially lead moderately complex to complex initiatives.

Education and experience

• Degree or certification in business, computer science, or information systems, or an acceptable combination of education, related experience, and training.
• 3–5 years as a Business Analyst or in a similar role, coordinating activities, managing priorities, and collaborating with stakeholders.
• 3–5 years in business analysis, including process modelling, requirements elicitation, and functional and non-functional requirements.
• 3–5 years supporting or leading business application design, integration, implementation, enhancement, and testing, including test cases, acceptance criteria, and defect management.
• 3–5 years on integrated project teams, contributing to planning, strategy, decisions, and delivery.

Knowledge and abilities

• Knowledge of business analysis methods, process modelling, requirements elicitation, use cases, and requirements management.
• Knowledge of software lifecycle and delivery methods, including Agile, Scrum, DevOps, configuration management, and cloud-based solutions.
• Knowledge of testing, project management, cybersecurity, privacy, information management, and technical writing.
• Able to analyze and manage requirements, facilitate collaboration, solve problems, perform testing and quality assurance, and communicate technical information clearly.
• Effective interpersonal, facilitation, leadership, analytical, and judgment skills; adaptable, accountable, and collaborative.

Work arrangements

• Hybrid position with a minimum of three days on site per week at the Ottawa Head Office.
• Occasional travel may be required.

Additional conditions