Business Management System Advisor
Role Overview
Responsible for supporting the Business Management System (BMS)/Quality Management System (QMS) through governance, compliance and conformance monitoring, audit coordination, documentation management, and BMS/QMS administration.
Supports assigned activities and documentation in alignment with corporate policies, regulatory requirements, standards, and continuous improvement initiatives.
Contributes to the effectiveness of the BMS/QMS through documentation, monitoring, controls support, and usability improvements.
Key Skills for This Role
Full Job Posting
Job Requirements
- Education:
- Diploma or Degree in Computer Science, Systems/Software Engineering, Information Technology, or other related Technology field or equivalent combination of experience, training, and education.
- Minimum 1 year experience in technology, quality management, compliance, or systems administration roles.
- Experience with governance frameworks and controls testing.
- Experience working in or closely with business and/or operational functions.
- Experience working with policies, standards, governance, and procedures documentation.
- Experience with business and reporting tools (e.g., PowerBI, SharePoint).
- Knowledge of documentation management practices.
- Knowledge of communications and collaboration principles required to provide clear explanations of processes, requirements, and documentation expectations, and to support users in assigned areas.
- Knowledge of business and reporting tools such as Power BI, SharePoint, and Microsoft 365 suite.
- Awareness of compliance standards, audit principles, and controls management.
- Ability to develop technical documentation such as user guides, procedures, standards, guidelines, and training.
- Ability to conduct reviews of proposed changes to ensure adherence to mandated policies, procedures, and standards.
- Ability to review policies, processes, and procedures within the context of BMS/QMS principles and to propose improvements.
- Ability to work with stakeholders to clarify requirements and support process and documentation updates
- Analytic, problem-solving, and decision-making skills.
- Strong planning, time management, and follow-up skills.
- Strong attention to details and accuracy, systematic thinker, process oriented.
- Possess excellent verbal and written communication skills.
- This position is a hybrid position with a minimum – 3 days per week on site.
- The work location is the Ottawa Technical Systems Centre.
- NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.
- Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.
- The successful candidate must meet the security requirement of the position and be legally able to work in Canada.
- NAV CANADA may use automated or AI‐enabled tools to help manage applications and identify job‐related qualifications. These tools do not make final hiring decisions. All hiring decisions are reviewed and made by NAV CANADA recruitment professionals and hiring managers.
- We thank all applicants for their interest; only those selected for next steps will be contacted.
Experience:
- Knowledge:
- Abilities:
- Personal Suitability:
- Flexible work arrangements:
About NAV CANADA
Canada’s private, not-for-profit air navigation provider operating civil air traffic control and aviation information services for pilots.
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