Store Manager
Role Overview
Achieve company objectives, ensuring the highest levels of customer service are provided by retail staff and that they have the skills and support required for maximizing sales.
Implement operating procedures at the store as per company and brand standards.
Promote the loyalty program of the company for maximizing loyalty and repeat sales.
Provide feedback to the Area Manager and Operations Manager regarding employees and products.
Key Skills for This Role
Full Job Posting
Position Objective
Achieve company objectives, ensuring the highest levels of customer service are provided by retail staff and that they have the skills and support required for maximizing sales.
Implement operating procedures at the store as per company and brand standards.
Promote the loyalty program of the company for maximizing loyalty and repeat sales.
Provide feedback to the Area Manager and Operations Manager regarding employees and products.
Key Responsibilities
- Brief and guide staff on achievement of daily, weekly, and monthly sales targets.
- Must be fashionable and well-groomed and possess up-to-date product knowledge to ensure minimal stock loss.
- Maintain knowledge of new products, trends, and fashion directives to respond to and anticipate customer needs.
- Ensure minimal stock loss and manage stockrooms.
- Implement operating procedures at the store and ensure brand and company policies are adhered to by all staff at all times.
- Apply creative techniques to achieve or exceed the store sales target.
- Ensure required stock levels to maximize sales.
- Weekly audit the store administration and resolve discrepancies.
- Manage the daily roster, leave, and grievances of retail staff.
- Maintain visual merchandising standards at the store as per set VM standards.
- Promote the Club Apparel Loyalty Program for repeat sales.
- Supervise the store and provide feedback to the Area Manager regarding employees and products.
Requirements
- Must be fashionable and well-groomed with up-to-date product knowledge to ensure minimal stock loss.
- Must be physically fit to stand for extended hours and perform heavy lifting.
- Ability to brief and guide staff on achieving daily, weekly, and monthly sales targets.
- Knowledge of new products, trends, and fashion directives to respond to and anticipate customer needs.
- Ability to implement operating procedures and ensure brand and company policies are adhered to by all staff.
- Ability to maintain visual merchandising standards as per set VM standards.
- Awareness and vigilance of security in the store at all times.
About Apparel Group
Global fashion and lifestyle retail conglomerate based in Dubai.
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