Specialist - Warehouse
Role Overview
Support the day-to-day operations of a warehouse or dark store.
Ensure efficient inventory handling, accurate order fulfillment, and timely dispatch in line with Quick Commerce SLAs and operational standards.
Key Skills for This Role
Full Job Posting
Job Purpose
Support the day-to-day operations of a warehouse or dark store.
Ensure efficient inventory handling, accurate order fulfillment, and timely dispatch in line with Quick Commerce SLAs and operational standards.
Key Responsibilities
- Manage daily receiving, put-away, picking, packing, and dispatch activities.
- Ensure fast and accurate order fulfillment within defined SLAs and turnaround times.
- Maintain inventory accuracy, stock availability, and proper storage while minimizing losses and damages.
- Monitor order accuracy, picking productivity, fulfillment time, stock accuracy, and on-time dispatch KPIs.
- Ensure compliance with SOPs, safety, hygiene, and quality standards.
- Coordinate with Supply Chain, Procurement, Inventory, and Last-Mile teams to resolve operational issues.
- Support and guide warehouse or store staff to achieve productivity and service targets.
- Conduct regular stock and operational checks or audits and address discrepancies.
- Escalate operational issues and support continuous improvement of warehouse and Quick Commerce processes.
Qualifications and Experience
- Diploma or bachelor's degree in logistics, supply chain, or a related field.
- 2–4 years of experience in Quick Commerce operations.
- Knowledge of WMS or ERP systems, inventory control, and order fulfillment.
- Strong communication, problem-solving, and coordination skills.
Work Location
- The role is performed in person.
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