Sorting Team Leader
Role Overview
You will join the JINGDONG Logistics team, which values collaboration, ownership, and delivering high-quality results in a fast-paced, dynamic environment.
The role focuses on sorting operations, team management, process supervision, and cross-functional collaboration.
Key Skills for This Role
Full Job Posting
About JD Logistics
JINGDONG Logistics is a technology-driven supply chain and logistics solutions provider under JD.com.
Operates end-to-end logistics services including warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations.
Manages more than 3,600 warehouses with over 34 million square meters of space.
Operates 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions.
Role Overview
You will join the JINGDONG Logistics team, which values collaboration, ownership, and delivering high-quality results in a fast-paced, dynamic environment.
The role focuses on sorting operations, team management, process supervision, and cross-functional collaboration.
Task Allocation & Personnel Scheduling
- Develop scientific sorting plans based on cargo volume and timeliness targets.
- Rationally allocate tasks among team members and coordinate equipment usage.
- Ensure orderly sorting operations and guarantee timely completion and dispatch of sorted goods.
Process Supervision & Optimization
- Oversee the execution of sorting workflows and inspect compliance with operational standards.
- Promptly correct violations of operational standards.
- Analyze operational bottlenecks and optimize sorting paths and methods.
- Promote process standardization and enhance overall sorting efficiency.
Exception Handling & Quality Control
- Address anomalies during sorting, such as cargo damage or sorting errors, providing timely feedback and coordinating solutions.
- Conduct random inspections and verification of sorting quality to ensure accuracy and reduce error rates.
Team Management & Training
- Manage the daily operations of the sorting team.
- Organize training sessions to improve operational skills and safety awareness.
- Monitor team members' work status and foster a positive team atmosphere.
- Enhance team cohesion and execution.
Cross-Functional Collaboration
- Work closely with loading/unloading, transportation, and other roles to ensure smooth handover of goods.
- Communicate and provide feedback promptly to resolve interface issues between sorting and other operational stages.
- Ensure efficient end-to-end logistics flow.
What We Offer
- Competitive salary, great locations, and a supportive, people-first culture.
- Opportunity to work with smart warehousing, autonomous delivery, and innovative technology.
- Space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.
Requirements
- Experience leading or supervising a sorting or warehouse operations team
- Ability to develop sorting plans based on cargo volume and timeliness targets
- Knowledge of sorting workflows, operational standards, and process optimization
- Experience handling operational exceptions such as cargo damage or sorting errors
- Ability to conduct quality inspections and reduce error rates
- Team management and training skills to improve operational skills and safety awareness
- Strong communication and coordination skills for cross-functional handovers
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