Account Manager
Role Overview
Joining the JINGDONG Logistics team, which values collaboration, ownership, and high-quality results in a fast-paced environment.
Role focuses on customer development, sales performance, solution development, and account management.
Key Skills for This Role
Full Job Posting
About JD Logistics
JINGDONG Logistics is a technology-driven supply chain and logistics solutions provider under JD.com.
Operates end-to-end logistics including warehouse management, line-haul transportation, last-mile delivery, bulky items, cold chain, and cross-border operations.
Manages more than 3,600 warehouses with over 34 million square meters of space.
Operates 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions.
Role Overview
Joining the JINGDONG Logistics team, which values collaboration, ownership, and high-quality results in a fast-paced environment.
Role focuses on customer development, sales performance, solution development, and account management.
Responsibilities
- Develop key enterprise customers including Fortune 500 companies, listed companies, SOEs, and CSOEs.
- Identify customer needs, develop and execute sales strategies, achieve sales targets and customer acquisition goals.
- Develop integrated logistics and supply chain solutions based on customer procurement and supply chain needs.
- Lead commercial negotiations, contract signing, and project implementation.
- Continuously identify new business opportunities and manage customer projects and day-to-day account operations.
- Drive business optimization and product adoption and create diversified business application scenarios.
- Monitor industry trends, market developments, and customer needs and provide timely market insights.
- Collaborate with Operations, Product, and Business teams on procurement, fulfillment, delivery, and after-sales services.
- Manage accounts receivable for customers with credit terms and ensure timely payment collection.
- Provide ongoing after-sales support and strengthen long-term customer relationships.
Qualifications
- Bachelor's degree or above; majors in Logistics, Supply Chain Management, Marketing, International Trade, or related fields are preferred.
- At least 3 years of experience in B2B sales, key account development, or customer management.
- Experience in logistics, supply chain, e-commerce, or related industries is preferred.
- Proven experience developing enterprise customers, conducting commercial negotiations, and independently driving customer acquisition and project implementation.
- Strong market insight, customer needs analysis, and solution design capabilities.
- Excellent communication, coordination, cross-functional collaboration, and customer relationship management skills.
- Results-oriented, able to work under pressure, and willing to travel as required for business development.
What We Offer
- Competitive salary, great locations, and a supportive, people-first culture.
- Work with smart warehousing, autonomous delivery, and innovative technology.
- Space to take on meaningful challenges and grow skills in a fast-evolving industry.
Application
- Apply via the job posting to explore opportunities with JD Logistics.
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