Social Media & Call Center Sales Specialist
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About the Role
We are seeking a high-energy, versatile Social Media & Call Center Sales Specialist to join our growing team. This unique role bridges the gap between digital marketing and direct sales.
Key Skills for This Role
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Overview
- **Job Summary**We are seeking a high-energy, versatile **Social Media & Call Center Sales Specialist** to join our growing team.
- This unique role bridges the gap between digital marketing and direct sales.
- You will be responsible for creating engaging online content to attract leads, and actively managing outbound/inbound call center sales to convert those leads into loyal customers.
- If you are a creative storyteller who also loves the thrill of closing a sale over the phone, this is the perfect position for you.**Key ResponsibilitiesSocial Media Management (40%)**
- Create, schedule, and publish engaging content across [Insert Platforms, e.g., Instagram, TikTok, Facebook, LinkedIn].
- Monitor social channels, reply to comments, and convert direct messages (DMs) into warm sales leads.
- Monitor activity, answer questions, create content, analyze trends, and resolve issues on social media channels.
- Track social media engagement metrics to optimize future content and lead generation.
Call Center Sales & Lead Conversion (60%)
- Make outbound calls to potential customers from internal lead databases and social media inquiries.
- Promote and sell products/services by effectively handling customer questions and overcoming objections.
- Meet and exceed daily and monthly KPIs related to call volume, lead conversion, and closed sales.
- Maintain accurate records of all customer interactions and sales progress in our CRM database.
Qualifications & Skills
- **Experience:** 1–2 years of experience in outbound sales, telemarketing, or a call center environment is highly preferred.
- **Social Media Savvy:** Proven experience managing business social media accounts with a knack for basic content creation.
- **Communication:** Exceptional verbal phone skills and highly articulate written communication for digital messaging.
- **Sales Drive:** A persuasive, goal-driven closer who feels comfortable working in a fast-paced environment.
- **Tech Literacy:** Experience with CRM systems, multi-line phone tools, and social media scheduling platforms.
- Pay: From AED2,000.00 per month
Application Question(S)
- Are you a Fresher?
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