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Service Manager

Horwitz
New Hope, USA
Full-time
Manager · 5+ years experience
Onsite
Discovered 3 days ago
Business development

Full Job Posting

Key Responsibilities

  • These responsibilities generally describe the nature of the position and may not be all inclusive:
  • Full accountability of the service PL
  • Lead the service division's strategic approach including service growth strategy, sales strategy and annual planning.
  • Lead the Service team managers.
  • Build and maintain strategic customer relationships to support retention, growth, and long-term business development.
  • Build and develop the Service leadership team, including succession planning, talent development, and organizational capability.
  • Collaborate with internal departments to ensure smooth project execution.
  • Analyze financial performance and implement strategies to meet business goals.
  • Maintain an effective pricing structure.
  • Identify opportunities for growth and targeted customer strategies.
  • Identify and support process improvements and organizational structure.
  • Perform other duties as assigned
  • Conduct yourself in accordance with Horwitz core values: Safe, Accountable, Professional, Motivated, Can Do and Curious.
  • Get better every day.
  • Skills and Abilities:
  • Strong leadership and communication skills.
  • Ability to hold employees accountable while maintaining positive working relationships.
  • Strong organizational and problem-solving skills.

Education and Experience

  • 5+ years of experience in HVAC service industry
  • 2+ years of experience in a managerial or leadership role within the HVAC service industry
  • Demonstrated experience in business development, strategic planning, and P&L management.
  • Strong understanding of sales and marketing strategies in a service-oriented industry.

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