Service Engineer

Role overview

Role responsibilities

• Install, commission, troubleshoot, and maintain steam boilers, burners, feedwater systems, condensate piping, and control systems.
• Execute planned and corrective maintenance according to OEM and company standards.
• Perform on-site risk assessments and report unsafe conditions or near misses immediately.
• Support statutory inspections under Saudi regulatory requirements, including SGS, Lloyds, and Apave inspections.
• Ensure accurate operation of boiler safety logic, including BON/BOFF/PSH/WP parameters.
• Provide technical support at customer sites such as refineries, petrochemical complexes, and mega projects.
• Guide and train customer operators.
• Submit accurate service reports, commissioning sheets, and timesheets daily to the Service Manager.
• Maintain the service vehicle, tools, PPE, and diagnostic devices; follow company and customer-site safety procedures.
• Support operations across Eastern Province, Riyadh, and Western Region, especially during shutdowns and peak demand; GCC deployment may be required, with Saudi Arabia as the primary area.

Requirements

• Diploma or degree in Mechanical, Thermal, or Industrial Engineering.
• At least 3–5 years of experience with steam boilers, burners, or industrial thermal systems.
• Strong knowledge of steam generation, water quality, and pipe sizing best practices.
• Understanding of Saudi Aramco, SABIC, and refinery safety requirements is preferred.
• Ability to work independently in remote or high-pressure industrial environments.
• Excellent communication and a customer service mindset.
• Willingness to travel across Saudi Arabia, especially to Eastern Province customer sites, refineries, and shutdown projects.

Work location and deployment

• The team is based in Jubail, with field deployments to customer sites across Saudi Arabia.
• GCC deployment may be required, but Saudi Arabia remains the primary area of responsibility.