Senior Sales Manager - Leisure
Role Overview
• Under the general guidance and supervision of the Director of Sales & Marketing, implements all sales activities and maximizes business opportunities in his / her specific area of responsibility.
• Generates and maintains customers of travel trade segment through various sales activities (face to face sales calls, telephone calls, entertainment)
• Maintains a high level of exposure for the hotel through direct sales, telephone, fax, and written communications.
• Ensures comprehensive and complete coverage of own portfolio covering all departments and accounts’ management for a comprehensive client servicing, achieving targets and maximum productivity
• Provide service that is sincere, warm and enthusiastic, ensuring guests’ & colleague’s satisfaction at all times.
• To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
• Maintains the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, staff and employees.
• Maintains professional business confidentiality.
• To adhere to Company and Hotel rules and regulations at all times.
• Good knowledge of Microsoft Office and Microsoft outlook. Uses technology available for reports, communication and client correspondences.
• Flexible to adapt to sudden increase in working hours as per business needs.
• Submit weekly sales activity report to the Director of Sales & Marketing on the leisure segment.
• Develops Prospects Accounts, and implement a Sales Action Plan for each account.
• Implements and executes all sales objectives and action plans to reach and exceed targets set
• Provides feedback to the Director of Sales & Marketing on changing market conditions, including trends in the competition, as a result of direct sales solicitation, telephone and direct mail, in his / her market areas.
• Performs all duties and responsibilities in a timely and efficient manner in accordance with established hotel policies to achieve the overall objectives of the position.
• Ensures that selling strategies are adhered to during negotiations and maximizes selling opportunities whenever possible.
• Keeps updated with client relationships and overall business goals.
• Updates the Director of Sales & Marketing on the negotiation event / progress of each group.
• Maintain an up-to-date account and contact database and details in property management system.
• Ensure comprehensive and up to date knowledge of properties’ unique selling points, features, amenities, services and policies.
• Updates the Director of Sales & Marketing on the negotiation event / progress of each group.
Key Skills for This Role
Full Job Posting
About the employer
Grand Mercure Dubai City is a five-star Accor hotel with 361 rooms, dining venues, and meeting facilities.
The company describes itself as inclusive and says it supports employee growth and learning.
Responsibilities
- Implement sales activities and maximize opportunities in the assigned leisure segment.
- Generate and maintain travel-trade customers through face-to-face calls, telephone contact, and entertainment.
- Maintain hotel exposure through direct sales and client communications.
- Manage the assigned portfolio and accounts, provide comprehensive client service, and achieve targets.
- Provide warm, enthusiastic service and maintain professional conduct and confidentiality.
- Use Microsoft Office, Outlook, and available technology for reports and client correspondence.
- Submit weekly sales activity reports and develop prospect-account sales plans.
- Execute sales action plans to meet or exceed targets and report changing market and competitor conditions.
- Follow sales strategies in negotiations, maximize selling opportunities, and update leadership on negotiation progress.
- Maintain account and contact records in the property management system and stay current on hotel features, services, and policies.
- Adapt working hours to business needs and follow hotel policies.
Qualifications
- At least three years of experience in a similar hospitality role.
- Excellent verbal and written communication skills.
- Basic understanding of legal contract language.
- Proven team leadership, energy, motivation, and a track record of living company values.
- Bachelor’s degree preferred.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Grand Mercure
Sales Manager - Leisure
, UAE
Grand Mercure is seeking a Leisure Sales Manager to grow hotel business and manage leisure-market accounts. The role includes prospecting, negotiating contracts, generating revenue, and coordinating guest-service deliver
Front Office Supervisor
, UAE
Grand Mercure Dubai City is seeking a Front Office Supervisor to oversee front-desk operations and support the reception team. The role coordinates room allocation, arrivals, housekeeping, guest service, and staff traini
Front Desk Agent
, UAE
Grand Mercure is seeking a Front Desk Agent to deliver guest service, manage check-ins and accounts, and handle requests at its Dubai hotel. Applicants should have two years of similar hotel experience, strong communicat
Food & Beverage Supervisor
, UAE
Grand Mercure Dubai City is seeking a Food & Beverage Supervisor to support outlet operations and deliver attentive guest service. The role includes guiding the team, coordinating service and outlet readiness, and handli
Financial Controller
, UAE
Grand Mercure is seeking a hotel Financial Controller to oversee financial reporting, planning, controls, and compliance. The role requires hotel finance experience and knowledge of UAE financial regulations; 5–7 years o
Chief Engineer
, UAE
Grand Mercure Dubai City is seeking a Chief Engineer to lead hotel engineering, facilities management, preventive maintenance, safety, and technical operations. The role requires strong oversight of building systems, con
Assistant Learning & Development Manager
, UAE
Grand Mercure is seeking an Assistant Learning & Development Manager to lead hotel training, employee development and quality improvement activities. The role requires a relevant bachelor’s degree or equivalent experienc
Duty Manager
, UAE
Grand Mercure Dubai City is seeking a Duty Manager to support hotel-wide operations and oversee the guest experience from reservation through departure. The role requires hospitality experience, property management syste
Sales Manager - Leisure
, UAE
Front Office Supervisor
, UAE
Front Desk Agent
, UAE
Food & Beverage Supervisor
, UAE
Financial Controller
, UAE
Chief Engineer
, UAE
Assistant Learning & Development Manager
, UAE
Duty Manager
, UAE