Sales Manager - Leisure
Role Overview
The Leisure Sales Manager generates new business, manages new and existing accounts, and works with the sales team to meet monthly revenue goals.
The role includes preparing and executing action plans, negotiating rates and contracts, and qualifying customers.
Key Skills for This Role
Full Job Posting
Role overview
The Leisure Sales Manager generates new business, manages new and existing accounts, and works with the sales team to meet monthly revenue goals.
The role includes preparing and executing action plans, negotiating rates and contracts, and qualifying customers.
Sales and account responsibilities
- Lead hotel sales efforts with key leisure-market accounts and obtain 50–75 new key prospects weekly.
- Build the client base through sales calls, sales blitzes, cold calling, prospecting, direct mail, networking, and referrals.
- Manage day-to-day support for key agency accounts; solicit and book business while developing customer relationships and market share.
- Identify prospective transient business using market information, purchased leads, historical statistics, customer interviews, and call analysis.
- Identify gap periods 30, 60, and 90 days ahead and recommend targeted sales and marketing.
- Maintain knowledge of CRS and GDS systems, hotel products, rate structures, and promotional offers.
- Quote and negotiate prices; confirm reservations, prepare contracts, and obtain customer signatures within established parameters.
- Coordinate with hotel departments after closing to support superior guest service.
- Enter market intelligence in the Sales Information Management System.
- Conduct site tours and represent the hotel at trade shows, promotional and business events; maintain involvement with community organizations.
- Achieve agreed room-night and revenue goals and perform other reasonable duties assigned by a supervisor or manager.
Qualifications
- Minimum three years of sales experience in a similar hospitality-industry role.
- Excellent verbal and written communication skills and a basic understanding of legal contract language.
- Proficient understanding of Opera, Microsoft Word, Excel, and Outlook.
- Proven team leadership, energy, motivation, and a track record of demonstrating company values; able to manage and inspire others.
About the company
Grand Mercure Dubai City is a five-star Accor hotel with 361 rooms, dining venues, and meeting facilities.
Accor describes its workplace as inclusive and focused on employee growth and learning.
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