Senior Manager, HR Digital Solutions Design
Role Overview
Technical and people leader accountable for the architectural integrity, stability, governance, and extensibility of RBC's Workday platform.
Leads functional configuration, security, and data analysts while contributing hands-on design expertise.
Key Skills for This Role
Full Job Posting
Role overview
Technical and people leader accountable for the architectural integrity, stability, governance, and extensibility of RBC's Workday platform.
Leads functional configuration, security, and data analysts while contributing hands-on design expertise.
Leadership and design
- Prioritize business-as-usual and project work; develop team capability and foster documentation, peer review, and knowledge sharing.
- Own Workday functional design standards for business processes, security groups, data models, and integrations.
- Review proposed configuration, tenant customizations, and integrations for architectural fit, scalability, and risk.
- Lead or support complex cross-module and cross-system initiatives, including module rollouts, M&A integrations, and AI/agent data access patterns.
Platform, security, and collaboration
- Co-design and oversee Workday integrations using Workday Studio, EIBs, Core Connector, and APIs/web services.
- Maintain dependency maps across Workday, ServiceNow, SAP, vendor systems, and data platforms; partner with IT on tenant environments and release management.
- Oversee Workday-SAP security administration, data synchronization, data quality, and extracts; support downstream reporting, Snowflake, and AI-agent use.
- Act as senior technical escalation point, mentor Digital Solutions teams, and partner with HR, IT, and enterprise architecture/security teams.
Required qualifications
- At least 7 years of Workday experience with expert-level technical experience.
- Experience with enterprise applications including Phenom, VNDLY, ServiceNow, S/4 HANA, and Microsoft access management at global scope.
- Prior people management experience and ability to balance hands-on design/configuration work with team leadership.
- Deep Workday data model, security architecture, and business process framework expertise; hands-on Workday Studio, EIB, Core Connector, PECI, RaaS, and API integration experience.
- Experience managing tenant and release strategy for a multi-module Workday deployment.
- Strong enterprise data governance and security knowledge; ability to translate ambiguity into scalable designs and communicate tradeoffs to varied stakeholders.
Preferred qualifications
- Workday certifications in Integrations, HCM Core, Procure to Pay, or Security are preferred.
- Experience with AI/data-platform initiatives consuming Workday data, formal enterprise change/release governance, or HR service delivery platforms is preferred; financial-services experience is preferred.
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