Senior Information Technology Manager
Role Overview
The Senior IT Manager is a senior technical leader accountable for the security, resilience, and performance of IT and communications.
The role requires hands-on expertise in cybersecurity, enterprise networking, and telephony/unified communications, alongside team, vendor, and senior-management leadership.
Key Skills for This Role
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About Meydan Free Zone
Meydan Free Zone supports entrepreneurs and start-up businesses with business setup, talent access, expertise, and start-up services.
The company says it is continuing its growth plans.
Role overview
The Senior IT Manager is a senior technical leader accountable for the security, resilience, and performance of IT and communications.
The role requires hands-on expertise in cybersecurity, enterprise networking, and telephony/unified communications, alongside team, vendor, and senior-management leadership.
Cybersecurity
- Own cybersecurity across network, endpoint, cloud, and identity; manage firewalls, EDR, SIEM, and PAM.
- Lead vulnerability assessments, penetration testing, incident response, and remediation.
- Drive ISO 27001, DESC ISR, and other applicable security compliance; enforce security policies, access controls, and data-protection practices.
Networking and communications
- Design and manage LAN/WAN, SD-WAN, wireless, cloud, and on-premise infrastructure; maintain network performance, capacity, security, and resilience.
- Oversee backups, disaster recovery, and testing of RTO/RPO requirements.
- Manage telephony, SIP, PBX/UC platforms, call routing, and mobile/SIM services; oversee telecom vendors, contracts, SLAs, costs, and failover.
Leadership and governance
- Lead technical teams across cybersecurity, infrastructure, networking, and telephony; manage vendors, budgets, contracts, policies, SOPs, and change management.
- Report on security, infrastructure performance, risks, and projects to the Head of IT and senior management.
- Act as senior escalation point for critical IT and security incidents.
Experience and education
- Bachelor's degree in Information Technology, Computer Science, Telecommunications, or a related field.
- Requires 8–10 years of progressive hands-on IT experience with depth in cybersecurity, enterprise networking, and telephony/UC.
- Requires at least three years of team leadership or management experience and a record of building and developing technical teams.
- Requires security architecture and incident-response ownership in a mid-to-large enterprise, plus enterprise networking and SIP/PBX platform experience.
- Requires experience supporting ISO 27001 or an equivalent information security framework and audit cycles.
Certifications and languages
- Requires CISSP or CISM.
- Requires CCNP, CCIE, or equivalent advanced networking certification.
- Requires ISO/IEC 27001 Lead Implementer or Lead Auditor certification.
- English is listed; knowledge of any other language is desirable.
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