Client Experience Executive
Role Overview
The Client Experience Executive assists and guides prospects, applicants, Channel Partners, and clients with questions, queries, and transactions.
Key Skills for This Role
Full Job Posting
About the company
Meydan Free Zone supports entrepreneurs and start-up businesses with company setup, access to talent and expertise, and start-up support services.
Role overview
The Client Experience Executive assists and guides prospects, applicants, Channel Partners, and clients with questions, queries, and transactions.
Key accountabilities
- Listen to and understand client requests and concerns, and own requests through to client-confirmed closure.
- Coordinate internally and externally to reach satisfactory outcomes.
- Answer, guide, or resolve requests to set standards or better.
- Manage escalations and work toward satisfactory outcomes within policies and procedures.
- Perform other tasks as directed by the line manager or team leader.
Qualifications and experience
- Bachelor’s degree or equivalent.
- At least 2 years in a similar operational role and experience working in call center operations.
- Knowledge of operational systems for transactions, including ERP, Zoho, Microsoft Office, or similar systems.
- Excellent communication with clients, colleagues, and stakeholders; strong problem-solving capability; and results orientation.
Language skills
- English language skills are required.
- A second language is desirable.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Meydan Free Zone
Strategy Consultant
, UAE
Meydan Free Zone seeks a strategy consultant with 5–7 years of experience in business operations, strategic planning, product development, or a similar role. The work spans business planning, operational improvement, pro
Accountant
, UAE
Meydan Free Zone is seeking an accountant to manage accounts receivable, invoice and payment processing, reconciliations, and financial records. Candidates need a finance or accounting university degree, at least four ye
Senior Information Technology Manager
, UAE
Meydan Free Zone seeks a Senior IT Manager with hands-on depth across cybersecurity, enterprise networking, and telephony/unified communications to own IT security, resilience, and performance. Applicants need 8–10 years
Corporate Ambassador
, UAE
Meydan Free Zone is seeking a Corporate Ambassador to support prospects, applicants, partners, and clients through inquiries, issue resolution, and transaction handling. Candidates need a bachelor’s degree or equivalent,
Strategy Consultant
, UAE
Meydan Free Zone is seeking a Strategy Consultant to support business planning, operational efficiency, product development, and strategic growth. The role develops strategies, optimizes processes, coordinates projects,
Training Specialist
, UAE
Meydan Free Zone is seeking a Training & Quality Specialist to develop employee capabilities, deliver training, monitor service and process quality, and drive continuous improvement. The role requires 3–5 years of releva
Strategy Consultant
, UAE
Accountant
, UAE
Senior Information Technology Manager
, UAE
Corporate Ambassador
, UAE
Strategy Consultant
, UAE
Training Specialist
, UAE