Senior Executive – Inbound Supply Chain

About This Role

Job Title: Senior Executive – Supply Chain (Inbound & Returns)

Location: Dubai, UAE

Reporting To: Assistant Manager – Supply Chain

About STYLI Marketplace:

STYLI Marketplace is an e-commerce concept founded in 2019 by Landmark Group, emerging as one of the largest fashion and beauty platforms in the GCC and India. With a strong focus on trendy, affordable fashion and beauty products, STYLI marketplace brings over 40,000 styles to men, women, kids, and beauty enthusiasts, offering them the latest global trends delivered directly to their doorsteps.

Our vision is to be the most aspirational value fast fashion and lifestyle destination, delivering seamless service excellence. We aim to create personalized experiences, engaging customers across all touchpoints, and continually expanding our curated selection to meet their evolving need states. STYLI marketplace has quickly become a leading player in the e-commerce fashion space across the GCC - Saudi Arabia, UAE, Bahrain, and Kuwait and in India.

Job Description:

• Oversee inbound operations: receiving, GRN, put away, and quality checks.
• Manage daily Inbound and return processing of multi-channel online orders, ensuring all SLAs and TATs are met.
• Plan capacity and coordinate with sellers/marketplace for smooth inbound flow
• Manage returns (RTV, resale, refurbishment, disposal)
• Ensure inventory accuracy and system updates in WMS
• Handle SKU-level issue escalations and root cause analysis
• Implement FEFO for expiry-sensitive categories (e.g., beauty)
• Monitor KPIs: dock-to-stock time, return TAT, SOH accuracy
• Coordinate with marketplace, logistics, and category teams
• Drive process improvements and SOP adherence
• Maintain warehouse housekeeping and hygiene as per set standards.
• Ensure health and safety standards are maintained.
• Generate daily, weekly, and monthly MIS reports to ensure all KPIs and SLAs are met.

Qualification & Experience:

• Bachelor’s degree with 5-7 years of experience in E-commerce Warehouse Fulfillment at leading retail E-commerce companies.
• Direct management experience with 3PL service providers and their staff.
• Proactive service delivery attitude with a hands-on, can-do approach and a willingness to go the extra mile.
• In-depth knowledge of warehouse management systems and related technologies.
• Expertise in packaging techniques for various product types.
• Strong interpersonal skills.
• Proven track record in creating, developing, and mentoring high-performance teams.
• Ability to work well under pressure and consistently meet tight deadlines.
• Excellent adaptability to rapidly changing environments.

At Styli, we are committed to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. As an equal opportunity employer, we celebrate the unique backgrounds, perspectives, and talents of our team members. We believe that a diverse workforce drives innovation and enhances our ability to serve our customers effectively. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. We are dedicated to creating an environment where everyone has the opportunity to thrive and succeed.