Senior Business Analyst &Project Manager 6 Months contract Onsite in Abu Dhabi

Role Overview

Business Analysis

• Lead discovery and requirements workshops with client stakeholders and document outcomes to an agreed standard.
• Translate business requirements into detailed user stories and acceptance criteria ready for development.
• Maintain functional scope across each market and ensure changes are documented and traceable.
• Prepare UAT scripts, coordinate UAT execution, and manage defect triage through closure.
• Define integration requirements between Salesforce, ERP, and middleware platforms with technical leads.
• Work with developers to clarify requirements and resolve functional questions throughout delivery.

Project Management

• Own and maintain the overall delivery plan across all three markets.
• Manage the RAID log and identify, track, and escalate risks, issues, assumptions, and decisions.
• Produce weekly status reports for client and internal stakeholders.
• Track client-side dependencies including data readiness, third-party systems, approvals, and business inputs.
• Run sprint and release cadences with development teams and ensure priorities are agreed before each sprint.
• Manage change requests from identification through estimation, approval, and implementation.
• Lead client discussions around scope, timelines, priorities, and delivery expectations within the agreed commercial framework.
• Coordinate multiple workstreams and stakeholders to keep milestones and go-live timelines on track.

Experience Requirements

• 7+ years of experience in business analysis, project management, delivery, or a closely related role.
• Strong hands-on experience delivering Salesforce programmes, particularly Salesforce Sales Cloud.
• Experience with Salesforce Marketing Cloud is highly desirable.
• Experience working with development teams and translating requirements into buildable user stories.
• Experience managing mixed onshore and offshore teams in an Agile or hybrid delivery environment.
• Experience delivering programmes across multiple markets, countries, or business entities simultaneously.
• Strong experience with Jira or equivalent backlog or project management tools.
• Hands-on experience maintaining delivery plans, RAID logs, backlogs, trackers, and status reports.
• Strong stakeholder management skills with the ability to independently lead client discussions.
• Excellent organisational and follow-up skills with a structured approach to delivery.
• Strong written and verbal English communication skills.

Preferred Experience

• Experience in the automotive industry or dealer networks is preferred.
• Exposure to MuleSoft or similar integration middleware is preferred.
• Experience with ERP integrations is preferred.
• Salesforce Administrator, Salesforce Business Analyst, or Salesforce Sales Cloud Consultant certification is preferred.
• Previous experience in an agency or consulting environment with multiple client stakeholders is preferred.

Contract Duration

• The source title identifies the role as a six-month contract.

Workplace

• The role is onsite in Abu Dhabi.