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Security Operations Manager

Mitie
Leicester, GBR
Contract
Onsite
Discovered 1 weeks ago
Security operationsSecurity officer team managementRisk assessmentsAssignment InstructionsIncident investigationHealth, safety and welfare compliance

Full Job Posting

Role overview

Security Operations Manager for Sainsbury's, with regional coverage across Leicester and Nottingham.

Working pattern is Monday to Friday, with occasional weekend duties.

Responsibilities

  • Deliver security services across assigned locations and meet budget, contractual and service targets.
  • Manage non-trading sites and ensure staffing coverage by trained and competent officers.
  • Support officer training, coaching and development initiatives.
  • Provide cover for a designated Security Operations Manager colleague during absences.
  • Visit stores and maintain relationships with store managers and frontline colleagues.
  • Maintain assignment instructions and risk assessments, including annual reviews and sign-off.
  • Investigate incidents and complaints, record root causes and corrective actions, and meet KPI timescales.
  • Manage officer recruitment, succession planning, welfare, health and safety, and duty-of-care obligations.
  • Participate in the weekend duty manager rota.

Role expectations

  • Ensure officers comply with company policies, legal obligations, regulations and site instructions.
  • Maintain customer expectations, service standards and contractual KPIs.
  • Support QHSE initiatives and related legislation.
  • Ensure contracted and temporary hours are covered by trained, competent officers.

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