Secretary
Role Overview
Provide complete secretarial and clerical service for the department, including time management, staff supervision, correspondence, and clerical responsibilities.
Key Skills for This Role
Full Job Posting
Job purpose
Provide complete secretarial and clerical service for the department, including time management, staff supervision, correspondence, and clerical responsibilities.
Context and challenges
Apply strict confidentiality, decorum, and discretion to matters related to performance and administration of personal affairs.
Support senior management, periodically working to short deadlines and under time pressure to meet customer and stakeholder deliverables.
Key accountabilities
- Act as the first point of contact for internal and external visitors seeking the line manager.
- Route correspondence and type or draft replies as appropriate.
- Retrieve and organize data from SAP, Access, and other data files; update records in corporate systems.
- Manage the line manager’s diary and prepare the department manager for meetings.
- Address problems on behalf of the line manager to support smooth department operations.
- Prepare memos, communications, workflows, and other documentation as directed.
- Maintain records and files, replenish stationery, and arrange office equipment servicing.
- Arrange travel, complex itineraries, and venues to use the manager’s time effectively.
Qualifications and experience
- Secretarial Diploma.
- Four years of experience with a recognised organisation.
- Good command of written and spoken English.
- Advanced keyboard and computer skills.
- Ability to prepare good-standard reports in English.
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