Scrum Master

Overall knowledge of Scrum and Agile PSM Certifications

Overall knowledge of Scrum and Agile

PSM Certifications

Jira – Stories, Epics, Traceability, UpRaise and Building Queries Releases (ServiceNow and Jira) - Fix Versions, Service Now Tickets Reporting – Velocity, Burn Down Charts, Cycle Time, WIP andAtlassian Analytics

Jira – Stories, Epics, Traceability, UpRaise and Building Queries

Releases (ServiceNow and Jira) - Fix Versions, Service Now Tickets

Reporting – Velocity, Burn Down Charts, Cycle Time, WIP andAtlassian Analytics

Coach and guide the team on Agile best practices and processes Coach product team on effective Backlog refinement and management, ensuring a clear definition of done is established Coach the team to be effective self-organizers, thinking through problems together in order to present and arrive at the best solution for the team and the product Facilitate and coach the team on effective discussion, decision making, and conflict resolution techniques Promote a sense of teamwork and camaraderie within the team Understand, foster, and protect the unique personalities of their team Strive towards continuous improvement of both processes as well as software development through Inspect and Adapt principles

Coach and guide the team on Agile best practices and processes

Coach product team on effective Backlog refinement and management, ensuring a clear definition of done is established

Coach the team to be effective self-organizers, thinking through problems together in order to present and arrive at the best solution for the team and the product

Facilitate and coach the team on effective discussion, decision making, and conflict resolution techniques

Promote a sense of teamwork and camaraderie within the team

Understand, foster, and protect the unique personalities of their team

Strive towards continuous improvement of both processes as well as software development through Inspect and Adapt principles

Facilitate Agile ceremonies including Daily Scrum, Sprint Planning, Backlog Refinement, Sprint Reviews, and Retrospectives Track team metrics such as velocity, cycle time, and defects to help forecast future team capacity and identify any opportunities for coaching Monitor progress of team OKRs . Ensure OKR Scorecard is updated on a weekly basis Support OKR definition and Discovery Sprint activities while continuing to help the team with delivery activities Facilitate transition of work from Discovery to Delivery Delivery Remove impediments and shield the team from outside distractions Understand organizational structure in order to know who to reach out to in various areas to support the team Manage cross team dependencies Monitor team's progress throughout the iteration, helping the team to identify risks and impediments that may be slowing them down Provide support to the team around release management activities

Facilitate Agile ceremonies including Daily Scrum, Sprint Planning, Backlog Refinement, Sprint Reviews, and Retrospectives

Track team metrics such as velocity, cycle time, and defects to help forecast future team capacity and identify any opportunities for coaching

Monitor progress of team OKRs . Ensure OKR Scorecard is updated on a weekly basis

Support OKR definition and Discovery Sprint activities while continuing to help the team with delivery activities

Facilitate transition of work from Discovery to Delivery

Remove impediments and shield the team from outside distractions

Understand organizational structure in order to know who to reach out to in various areas to support the team

Manage cross team dependencies

Monitor team's progress throughout the iteration, helping the team to identify risks and impediments that may be slowing them down

Provide support to the team around release management activities