Scripting & Device Management Analyst

Role purpose

Automation and data

• Develop PowerShell and Python scripts and integrate them with device management and ITSM systems.
• Build data models, dashboards, reports, and KPIs for performance, compliance, adoption, and data quality.
• Identify automation opportunities, apply security practices, and maintain scripting and fleet-management standards.

Analysis, architecture, and enablement

• Elicit requirements, lead workshops, map processes, and document functional and non-functional specifications.
• Create architecture and service design documentation, service workflows, support models, and operational procedures.
• Deliver training and knowledge resources; collaborate with project teams, vendors, schools, and service staff.
• Lead small-to-medium projects and coordinate or advise larger project teams as required.

Technical support and field work

• Provide level 3 support and root-cause analysis for complex technical issues, including work requiring physical access.
• Support pilots, technology trials, refresh cycles, device audits, deployments, and school-site engagement.
• May participate in a scheduled 7x24 on-call rotation.

Education and experience

• Degree in IT, Computer Science, or a related discipline; equivalent relevant education and experience may be considered.
• Seven years of progressive experience in automation scripting, data analysis, and systems integration in complex environments.
• Five years of progressively complex PowerShell scripting experience.
• Experience with endpoint management tools such as SCCM, JAMF, and Intune and ITSM platforms such as Ivanti ISM.
• Intermediate-to-advanced secure SDLC certificate from SANS, (ISC)², or a similar organization is required.
• Microsoft developer certifications and ITIL familiarity or certification are assets.

Skills and competencies

• Experience with device fleet automation, Power BI dashboards, data models, data validation, and reconciliation.
• Experience with secure SDLC, development methodologies, and Azure DevOps planning, repositories, and testing.
• Strong problem-solving, communication, organization, stakeholder collaboration, and independent work skills.

Workplace and schedule

• On-site position at the Education Centre with travel to schools and other sites.
• Personal transportation is required to perform job responsibilities.
• Full-time schedule is 35 hours per week; may include a scheduled 7x24 on-call rotation.

Compensation

• Hourly salary range is $49.30 to $60.83.