SAP CRM Technical Architect

Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world's leading companies build stronger businesses.

Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work.

Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world.

Your passion, integrity and experience are integral to Cognizant's success.

You will join a dynamic and expanding global leader in IT and Business consultancy where you will be valued for who you are.

We take pride in our partnership with our clients, so your ability to add value and provide exceptional service to our clients is fundamental to your success.

In return, you will be presented with opportunities to develop your career and collaborate with talented colleagues in a supportive, diverse environment.

At Cognizant we recognize that companies that are open and welcoming to a multi-culturally diverse workforce will thrive with fresh perspectives and collaborative knowledge.

Cognizant focuses on promoting & increasing gender diversity and providing a workplace which encourages great participation and an equal playing field, where merit and accomplishment are the only criteria for success.

We are seeking an experienced SAP CRM technical architect with s trong technical expertise in SAP CRM with deep knowledge of SAP CRM architecture, development frameworks, and integration technologies.

• Strong technical expertise in SAP CRM with deep knowledge of SAP CRM architecture, development frameworks, and integration technologies.
• Proven ability to analyse technical requirements, conduct solution design workshops, and translate business requirements into scalable SAP CRM technical solutions.
• Ability to guide Business and IT stakeholders on SAP CRM technical architecture, development best practices, and integration approaches.
• Strong analytical and problem-solving skills to troubleshoot complex SAP CRM technical, performance, and integration issues.
• Demonstrated ability to design, develop, and implement custom SAP CRM solutions aligned with business and technical objectives.
• Excellent stakeholder management and communication skills, with experience working closely with functional teams, architects, and business leaders.
• Collaborative mindset with the ability to work effectively across cross-functional teams to deliver high-quality technical solutions.
• Proficient in producing Technical Design Documents (TDDs), Integration Design Documents (IDDs), and Solution Architecture documentation.
• Solid understanding of SAP CRM One Order Framework (OOF) and technical enhancements related to business transactions, activities, opportunities, and service processes.
• Strong experience with Complaints, Case Management, and Workflow development, including configuration and technical integration requirements.
• Experience supporting SAP CRM C&I (Commercial & Industrial) sales and service processes through technical solution design and development.
• Proven experience integrating SAP CRM with SAP IS-U, SAP S/4HANA, SAP ECC, SAP CPI/PI/PO, and third-party applications through inbound and outbound interfaces.
• Strong knowledge of SAP debugging, performance tuning, SQL trace analysis, authorization concepts, and production support activities.
• Experience working in large-scale SAP transformation, migration, or utility industry programs with end-to-end delivery responsibility.

Joining Cognizant will give you the opportunity to learn and collaborate with some of the most talented people in the industry, while having your finger on the pulse of emerging industry trends and working on the cutting edge of technology in your field of expertise.

We recognize that our people perform at their best when they feel valued as significant contributors and that is why at Cognizant, taking care of our employees is a priority:

· You can pursue innovative career tracks and opportunities here

· You can enhance your professional development through education and dedicated training

· We’ll give you the skills you need to keep pace with the changing workplace while our compensation, benefits and wellness packages help you stay healthy and plan for the future.

Please reach out to our friendly and welcoming team today to apply and register your interest for this full-time role.

We'd love to help you get your next role and enable you to fulfil your professional ambitions.

Cognizant US Corporation is an Equal Opportunity Employer Minority/Female/Disability/Veteran.

If you require accessibility assistance applying for open positions in the US, please send an email with your request to [email protected]