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Salesforce Business Analyst/Product Owner

Socium - Teams Done Differently
Dubai, UAE
Contract
Mid-Senior
Onsite
Discovered Today
Salesforce CRMBusiness analysisProduct ownershipRequirements gatheringUser storiesAcceptance criteria

Full Job Posting

Location and contract

  • The role is based onsite in Dubai.
  • The initial contract is 12 months, subject to extension.
  • The employment contract is described as Independent Contractor.
  • Visa sponsorship is not available; candidates with specified existing or self-sponsored work authorization are preferred.

Role overview

The Salesforce Business Analyst / Product Owner joins the Salesforce / Business Applications Team.

The role bridges business stakeholders and technical teams, translates requirements into solutions, manages product priorities, and drives continuous improvement.

Responsibilities

  • Gather, analyze, and document stakeholder requirements; translate needs into user stories, functional specifications, and acceptance criteria.
  • Manage and prioritize the product backlog based on business value and priorities.
  • Collaborate with developers, Salesforce administrators, QA teams, and business stakeholders.
  • Facilitate requirements workshops, backlog refinement, sprint planning, and other Agile activities.
  • Support functional testing, UAT, and solution validation.
  • Identify improvements to business processes, Salesforce functionality, and operational efficiency.
  • Align business requirements, technical solutions, and project deliverables; manage stakeholder expectations and communicate priorities and progress.

Qualifications

  • Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field, or equivalent practical experience.
  • At least 3–5+ years of relevant experience in business analysis, product ownership, or business applications management.
  • Experience with Salesforce CRM, requirements gathering, user stories, acceptance criteria, backlog management, and prioritization.
  • Familiarity with Agile/Scrum and software development life cycles; experience coordinating UAT, functional testing, and solution delivery.
  • Strong analytical, problem-solving, documentation, and communication skills; able to work independently and collaborate with cross-functional teams.

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