Sales Travel Executive

Overview

Key Responsibilities

• Advise clients on travel options and assist with bookings for flights, hotels, holiday packages, visas, transportation, tours, and other travel-related services.
• Assess customer requirements and recommend personalized travel itineraries and packages that best suit their preferences and budget.
• Provide accurate destination information, travel guidance, and recommendations to enhance the customer experience.
• Manage customer inquiries, prepare quotations, process reservations, and coordinate booking amendments or cancellations efficiently.
• Develop and maintain strong client relationships to foster customer satisfaction, loyalty, and repeat business.
• Address and resolve customer concerns, travel disruptions, and service-related issues professionally and promptly.
• Keep up to date with travel destinations, industry developments, promotional offers, and emerging travel trends.
• Maintain accurate records of reservations, customer communications, and sales transactions.
• Consistently meet or exceed individual and team sales objectives.

Qualifications And Requirements

• Fluency in both Arabic and English, with excellent verbal and written communication skills.
• At least one (1) year of proven experience in the travel and tourism sector.
• Strong understanding of travel products, global destinations, and reservation systems.
• Proficiency in using online booking engines, GDS platforms, and travel management tools.
• Excellent sales, negotiation, customer service, and interpersonal skills.
• Ability to thrive in a fast-paced environment while managing multiple bookings and client requests simultaneously.
• Strong attention to detail, organizational abilities, and problem-solving skills.
• Professional appearance and a customer-centric approach.