Sales Team Leader KSA - (ERP/SaaS)

About us

Daftra

1. Team Performance Monitoring & KPI Management

• Lead by example by demonstrating best practices in the field, jumping into sales meetings, and helping the team close complex deals for both our software services and hardware solutions.
• Monitor the field sales team's daily and weekly activities to ensure they are on track to hit their targets.
• Analyze current performance metrics and suggest improvements to KPI structures to match market changes and SaaS/POS sales dynamics.
• Identify performance gaps and create customized action plans to improve the team's selling and negotiation skills.
• 2.
• Achieving Sales Targets & Driving New Business:
• Ensure the team fully achieves all required monthly sales targets (revenue and volume).
• Meet the specific target for bringing in new customers each month to expand the company's market footprint
• .
• Drive sales across all services and products offered by the company, ensuring the team promotes our entire portfolio, including ERP services, software applications, and POS hardware equipment.

3. Managing Partnerships & Agencies

• Oversee and guide the team in managing both new and existing partnerships/agencies to maximize indirect sales.
• Support partners in the field to resolve challenges and help them close co-selling opportunities successfully.
• Evaluate partner performance regularly and suggest ways to motivate them for better results.

4. Account Retention & Revenue Growth

• Maintain and protect renewal accounts, working closely with the team to ensure ERP and SaaS subscriptions are renewed on time, minimizing customer churn.
• Increase sales opportunities within existing accounts by encouraging the team to bundle software with POS hardware, utilizing effective upselling and cross-selling strategies.
• Maintain a healthy and strong sales pipeline to ensure a steady stream of new business opportunities.

5. Reporting & CRM Compliance

• Ensure the team strictly logs all activities, customer visits, hardware orders, and updates into the CRM system.
• Prepare and present periodic performance reports (weekly/monthly) showing sales achievements, new customer acquisition rates, renewal status, and data-driven insights.

Education & Experience

• **Experience:**
• (2 – 5) years of experience in a sales leadership, supervisory, or team lead role, with a solid background in B2B field sales.
• **Industry Knowledge:**
• Proven experience in selling ERP services, SaaS solutions, and POS hardware systems, with a strong understanding of subscription models and the Saudi market (especially retail and SMEs).
• **KPI & Performance Management:**
• Strong knowledge of how to design, evaluate, and structure Key Performance Indicators (KPIs) for sales teams.
• **Languages**
• : Fluent Arabic and very good professional English.
• Must be currently based in Saudi Arabia.
• Open to Saudi nationals and Egyptians residing in Saudi Arabia.

Technical Skills

• Leadership & Coaching

• Negotiation Skills
• Relationship Management

Skills

Working Environment

KSA - Riyadh