Sales Associate
Role Overview
Represent the brand by maximizing and contributing to in-store sales through exceptional customer service and retail experience.
Perform operational duties such as store maintenance and visual presentation standards as assigned by the store manager or assistant store manager.
Key Skills for This Role
Full Job Posting
Position Objective
Represent the brand by maximizing and contributing to in-store sales through exceptional customer service and retail experience.
Perform operational duties such as store maintenance and visual presentation standards as assigned by the store manager or assistant store manager.
Customer Service
- Greet customers and assist them in selecting the right product.
- Convert window shoppers to ultimate buyers.
- Promote the Club Apparel Loyalty Program for repeat sales.
- Serve customers to the highest standards following the GUEST selling guideline.
- Stay updated on the group's brands for suggestive selling.
- Must be presentable and well-groomed at all times.
- Be flexible to work extended hours during the sale period.
- Possess up-to-date product knowledge and ensure minimal stock loss.
Merchandise and Process
- Ensure all stock is laid out and displayed per standard layout norms.
- Follow all VM guidelines and maintain stock norms on clearance.
- Record inventory inward/outward and maintain reports.
- Handle the POS/billing counter efficiently.
- Tally money in the cash till at the beginning and end of shifts.
- Issue receipts, refunds, and change correctly and process payments by cash, credit cards, vouchers, and automatic debits.
- Maintain security awareness and vigilance in the store.
- Be flexible to work varied shifts and overtime as per business requirement.
- Adhere to SOP and loss prevention policies and maintain confidentiality of sales figures.
Requirements
- Must be presentable and well-groomed at all times
- Must possess up-to-date product knowledge and ensure minimal stock loss
- Flexible to work varied shifts and overtime as per business requirement
- Flexible to work extended hours during the sale period
About Apparel Group
Global fashion and lifestyle retail conglomerate based in Dubai.
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