Sales And Customer Service Executive
Skills
About This Role
Overview
- Conduct outbound calls to potential customers to introduce our products/services and generate sales leads.
- Develop and maintain strong, long-term relationships with clients, ensuring high levels of customer satisfaction and loyalty.
- Understand customer needs and offer suitable product solutions to meet their requirements.
- Utilize CRM software to track customer interactions, manage leads, and follow up on sales opportunities systematically.
- Achieve sales targets and objectives within the assigned territory or market segment.
- Handle objections and resolve customer complaints in a professional and timely manner.
- Keep accurate records of sales activities and update the CRM system regularly.
- Stay updated on product knowledge, market trends, and competitor activities.
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