Rooms – Internship

About Delano Dubai

The opportunity

What you will do

• Welcome guests and support memorable arrival and departure experiences.
• Gain exposure to Front Office, Guest Relations, and other Rooms operations as departmental needs allow.
• Assist with check-ins, check-outs, enquiries, and daily operations under team guidance.
• Learn and apply service standards, understand guest preferences and hotel facilities, and support personalised service.
• Handle guest requests with the team and help ensure a seamless guest journey.
• Collaborate across Rooms and hotel departments, maintain professional presentation and attention to detail, and participate in training.

Who they are looking for

• Currently pursuing a diploma or degree in Hospitality Management, Hotel Management, Tourism, or a related field.
• Strong English communication skills; Russian, French, or German proficiency is an asset.
• Passion for hospitality and guest relations, positive attitude, curiosity, and willingness to learn.
• Warm, confident, approachable manner and enjoyment of working with people.
• Teamwork in a dynamic, multicultural environment, good organisation, attention to detail, and commitment to excellent service.
• Flexibility to work across shifts in line with hotel operations.
• Previous hospitality experience is advantageous but not essential.

Internship experience

• Gain practical experience and exposure to international hospitality standards and daily Rooms division operations.
• Receive guidance, coaching, and mentorship from experienced hospitality professionals.
• Develop confidence, communication, problem-solving, and guest service knowledge.

Workplace

• Hotel-based internship at Delano Dubai on Bluewaters Island.