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Rooms - Internship

Delano
Dubai, UAE
Full-time
Intern
Onsite
Discovered 1 weeks ago
HospitalityGuest serviceFront Office operationsGuest RelationsEnglishRussian

Full Job Posting

Internship opportunity

Delano Dubai is seeking Rooms Interns to gain hands-on experience in a luxury lifestyle hotel.

The internship offers exposure to hotel operations and guest service; possible start date is February 2027.

What you'll do

  • Welcome guests and support memorable arrival and departure experiences.
  • Gain exposure to Front Office, Guest Relations, and other Rooms operations, depending on departmental requirements.
  • Assist with check-ins, check-outs, enquiries, and daily operations under team guidance.
  • Learn and apply service standards; develop understanding of guest preferences, hotel facilities, and personalised service.
  • Support guest requests and help ensure a seamless guest journey.
  • Collaborate across hotel departments and maintain professionalism, presentation, and attention to detail.
  • Participate in training and development opportunities during the internship.

Candidate qualifications

  • Currently pursuing a diploma or degree in Hospitality Management, Hotel Management, Tourism, or a related field.
  • Genuine passion for hospitality, guest relations, and exceptional guest experiences; positive attitude, curiosity, and willingness to learn.
  • Strong English communication skills; Russian, French, or German proficiency is an asset.
  • Warm, confident, approachable, enjoys working with people, and works well in a dynamic, multicultural team.
  • Good organisational skills, attention to detail, and commitment to excellent service.
  • Flexible to work different shifts in line with hotel operations.
  • Previous hospitality experience is advantageous but not essential.

Internship experience

  • Gain practical experience in a luxury lifestyle hotel and exposure to international hospitality standards and Rooms operations.
  • Receive guidance, coaching, and mentorship from experienced hospitality professionals.
  • Develop confidence, communication, problem-solving, and guest service knowledge.

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