Rooms Intern
Role Overview
Rooms internship supporting hotel operations, guest services, and the Front Office and Housekeeping teams.
Key Skills for This Role
Full Job Posting
Role overview
Rooms internship supporting hotel operations, guest services, and the Front Office and Housekeeping teams.
Responsibilities
- Assist with Front Office operations, guest welcomes, inquiries, and supervised check-in and check-out.
- Learn reservations, room allocation, room inspections, and cleanliness standards.
- Coordinate room status and help monitor amenities, linen, and guest supplies.
- Support guest needs, service recovery, and guest satisfaction under supervision.
- Attend departmental briefings and operational training.
Qualifications
- Currently pursuing or recently completed a diploma or bachelor's degree in Hospitality Management, Hotel Management, Tourism, or a related field.
- Strong written and verbal English communication; good interpersonal, organizational, and teamwork skills.
- Positive attitude, willingness to learn, professional appearance, and ability to work in a fast-paced environment.
- Flexible to work shifts, weekends, and public holidays as required.
- Basic computer skills and familiarity with Microsoft Office.
- Previous hotel experience is advantageous but not mandatory.
About the company
The hotel is a member of the Accor network, which brings together hotel, restaurant, and lifestyle brands.
The company describes its approach as responsible hospitality and emphasizes development, inclusion, and memorable customer experiences.
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