Retail Sales Associate

At The Group, you'll operate at the crossroads of culture, entertainment, and commercial ambition - contributing to an ecosystem that spans hospitality, entertainment, real estate, and beyond.

Whether you're in a frontline role, a specialist function, or a leadership position, every role presents an opportunity to make a meaningful impact.

You approach your responsibilities with discipline, a clear understanding of what the business requires, and a consistent attention to quality - working collaboratively and focused, at all times, on delivering meaningful output.

● A minimum of 2 years of Premium or Lifestyle Fashion Retail Experience in a Resort, Luxury Hotel or Concept Brand environment.

● Brings a bold Passion for Fashion, with effortless Confidence, distinctive Style, and an instinct for What’s Next.

● Proven track record in Achieving Sales Targets and the competence to Exceed Expectations in dynamic and competitive operational environments.

● Impeccable communication skills, both verbal and written, with fluency in English (Additional languages are a Plus).

● Stays ahead of Fashion Trends and Aesthetics, understanding the FIVE Mode client mindset and effortlessly curating looks that inspire.

● Remarkable Time Management and Multi-Tasking skills to deliver a ‘FIVE-Star’ Experience for our Guests, even under pressure.

● 'FIVE-Styled’ Visionary thinking by finding creative solutions, while taking Ownership for all duties and tasks assigned.

● Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the hotel.

● A professional, Insta-Worthy Appearance, always adhering to FIVE’s Grooming Standards and maintaining a polished, ‘FIVE-Styled’ demeanour.

● A hands-on attitude, fuelled by a ‘Can-Do!’ Spirit.

● Brings the FIVE Mode vibe to Life through every interaction, delivering Upbeat, polished, and Unforgettable service that turns shopping into a High-Energy experience.

● Offers personalised Styling Advice and curated Product Recommendations that reflect each Guest’s individuality while capturing FIVE Mode’s bold, fashion-forward aesthetic.

● Builds and Nurtures strong client relationships that Transform first-time shoppers into Loyal Brand Ambassadors.

● Drives sales performance and consistently Achieves targets through enthusiasm and a passion for delivering ‘FIVE-Styled’ excellence.

● Maintains an immaculate, visually striking Store Floor and Displays that embody FIVE Mode’s distinctive identity.

● Supports in-store events, pop-ups, and brand collaborations, showcasing Collections with flair and contributing to FIVE’s Global Fashion Narrative.

● Handles Point-of-Sale transactions and Stock Management with accuracy, efficiency, and Attention to Detail.

● Contributes to daily Sustainability Practices in alignment with FIVE’s eco-luxury philosophy, ensuring Responsibility meets Style.

You'll be part of a global, fast-growing business operating across some of the most distinctive destinations in the industry, working alongside a diverse, multicultural team united by shared standards, at a pace that supports real development and where consistent delivery is recognised across every function, brand, and territory.

You recognise how your work affects the wider team, the guest, and the business, and you act accordingly.

In every interaction, whether with a guest, a colleague, or a partner, you conduct yourself as a representative of the brand.

You assume full responsibility for what falls within your remit, and you see it through to completion with minimal oversight.

Your work is accurate, timely, and consistently meets the standard expected, while understanding how it connects to the wider business, team output and commercial results.

You receive feedback constructively, develop your capabilities with intent, and approach every challenge as an opportunity to improve.

If you're inspired by high-performance environments, energised by possibility, and driven to deliver work that truly stands out - write to us with your CV and a brief introduction to the contact below.

Apply: https://careers.fivehotelsandresorts.com/jobs/Careers