Retail Manager / Associate Manager - Middle East (Bulgari Parfums)

Position

Retail excellence and brand consistency

• Ensure points of sale follow Bulgari brand guidelines for merchandising and customer experience.
• Conduct store visits and audits to maintain operational and visual standards.
• Provide feedback and action plans to improve customer journeys and brand visibility.
• Liaise between Dubai headquarters and local teams to execute corporate strategies.
• Monitor stock levels to prevent shortages and overstocking.

Sales team support and people management

• Support recruitment, onboarding, and training for Beauty Advisors, Promoters, and Supervisors.
• Oversee staff planning, including vacation schedules, to maintain store coverage.
• Manage uniform distribution and compliance.
• Work with the training team to equip sales associates to deliver service.
• Coach sales associates on Bulgari fragrance selling points to help differentiate products and drive sales.

Merchandising and launches

• Oversee visual merchandising updates across stores to meet global standards.
• Lead implementation of new product launches and ensure timely, effective displays.
• Collaborate with marketing teams on in-store animations and activations.
• Maintain stock presentation, testers, samples, and point-of-sale materials.
• Manage tester and sample inventory to support customer interaction, minimize waste, and meet budget guidelines.
• Negotiate for additional display space during promotional periods.

CAPEX and store development

• Manage store renovations, openings, and refurbishments in line with brand guidelines.
• Coordinate store concept approvals between local teams and headquarters design teams.
• Source and evaluate store-fitting suppliers and negotiate pricing and timelines.
• Oversee CAPEX budgets, cost management, and project execution.

Profile

• Retail operations and multi-market management.
• Visual merchandising and brand standards.
• Sales performance analysis and inventory optimization.
• Team leadership, coaching, and stakeholder management.

About Bulgari

Requirements

• Background in retail operations and multi-market management.
• Experience with visual merchandising and maintaining brand standards.
• Experience in sales performance analysis and inventory optimization.
• Team leadership, coaching, and stakeholder-management capabilities.