Restaurant Supervisor
Skills
About This Role
About The Opportunity
A vibrant hospitality operator in the United Arab Emirates, we specialize in delivering seamless, high-energy dining experiences across premium casual and quick-service formats.
With a growing footprint across the UAE, we're scaling our frontline leadership to ensure consistent guest satisfaction, operational excellence, and team engagement—all grounded in a culture of hospitality, accountability, and continuous improvement.
Role & Responsibilities
- Oversee daily restaurant operations including staffing, shift scheduling, and floor management to ensure peak service efficiency.
- Train, mentor, and coach front-of-house and kitchen staff to uphold service standards, safety compliance, and brand guidelines.
- Monitor inventory levels, control wastage, and assist in managing daily P&L by tracking sales, labor, and cost metrics.
- Resolve customer complaints promptly and professionally to protect brand reputation and enhance guest loyalty.
- Ensure strict adherence to health, safety, and hygiene regulations (including HACCP and UAE municipal standards).
- Collaborate with management to implement promotions, staff recognition programs, and process improvements.
Must-Have
- POS Systems
• Team Scheduling Software
- Inventory Management
- Conflict Resolution
- HACCP Compliance
Preferred
- Experience with UAE municipal licensing processes
- F&B Profit & Loss tracking
Benefits & Culture Highlights
- Competitive salary + performance bonuses + meal allowances
- Opportunities for rapid career growth within a scaling UAE hospitality brand
- Supportive leadership environment focused on recognition and daily operational wins
Skills
restaurant supervisor,accountability,leadership,management
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