Restaurant Supervisor -Fine dining
Skills
About This Role
Overview
- Oversee and coordinate all front-of-house operations, ensuring seamless service flow and impeccable guest experiences.
- Train, mentor, and motivate service staff, fostering a culture of excellence and continuous improvement in a luxury setting.
- Manage and resolve guest complaints or issues with professionalism and grace, turning challenges into opportunities for exceeding expectations.
- Maintain meticulous standards of cleanliness, hygiene, and presentation, upholding the restaurant's reputation for fine dining.
- Control inventory, manage stock levels, and minimize waste, contributing to the restaurant's profitability and efficiency.
- Supervise table settings, ensuring they meet the restaurant's high standards and enhance the dining atmosphere.
- Coordinate with the kitchen staff to ensure timely and accurate food service, maintaining a harmonious working relationship.
- Monitor and analyze customer feedback, identifying areas for improvement and implementing effective strategies.
- Handle cash handling, POS systems, and end-of-day reconciliation with accuracy and integrity.
- Uphold and enforce all health, safety, and sanitation regulations, creating a safe and compliant environment.
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