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Restaurant Supervisor

Burjline BuildersDubai, UAE1 weeks agoMid-Senior
Mid-Seniorfulltime

Skills

RestaurantSupervisor

About This Role

Responsibilities

  • Supervise, lead, and motivate the front-of-house team, including waiting staff, hosts, and bar staff, to deliver outstanding service.
  • Oversee the day-to-day operations of the restaurant, ensuring a smooth and efficient service from opening to closing.
  • Manage guest reservations, seating arrangements, and the overall flow of the dining room to optimise capacity and guest satisfaction.
  • Act as a point of contact for guest feedback, promptly and professionally resolving any issues to ensure a positive experience.
  • Assist in the training and development of new and existing team members, ensuring they are knowledgeable about menus, service standards, and procedures.
  • Uphold and enforce high standards of cleanliness, hygiene, and safety throughout the restaurant, in compliance with all local regulations.
  • Support the Restaurant Manager with administrative tasks, including staff scheduling, inventory control, and daily sales reporting.
  • Conduct pre-shift briefings to communicate daily specials, targets, and important operational information to the team.

Qualifications

  • Proven experience in a supervisory role within a high-quality, fast-paced restaurant or hospitality environment.
  • Exceptional leadership and team management skills, with the ability to inspire and guide a diverse team.
  • Strong interpersonal and communication skills, with a focus on providing excellent customer service.
  • A comprehensive understanding of restaurant operations, including front-of-house procedures and point-of-sale (POS) systems.
  • Excellent organisational and problem-solving abilities, with a keen eye for detail.
  • The ability to remain calm and effective under pressure.
  • Flexibility to work a variety of shifts, including evenings, weekends, and public holidays.
  • A genuine passion for the food and beverage industry and a commitment to excellence.

Benefits

  • A competitive salary and benefits package.
  • Opportunities for career progression and professional development within a large, international organisation.
  • The chance to work in a dynamic and supportive team environment.
  • Be part of a prestigious and growing portfolio of food & beverage brands.

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