Restaurant Manager
Role Overview
The Restaurant Manager coordinates restaurant functions and supports smooth operations under the guidance of the Food & Beverage Director or delegate.
The role provides functional assistance and direction to restaurant food and beverage operations within established hotel policies and procedures.
Key Skills for This Role
Full Job Posting
Role overview
The Restaurant Manager coordinates restaurant functions and supports smooth operations under the guidance of the Food & Beverage Director or delegate.
The role provides functional assistance and direction to restaurant food and beverage operations within established hotel policies and procedures.
Responsibilities
- Supervise restaurant employees, facilities, sales, and costs; direct efficient and courteous food and beverage service.
- Monitor production quality, guest satisfaction, merchandising and marketing, operating costs, sanitation, cleanliness, and hygiene.
- Maintain employee relations and support hiring, orientation, performance management, coaching, counseling, and suspension as needed.
- Develop training plans and conduct on-the-job training.
- Attend food and beverage briefings and meetings, conduct pre-meal briefings, and liaise with the Executive Chef.
- Participate in service as needed and ensure staff meet hotel grooming and appearance standards.
- Control restaurant stock, schedule guest reservations, and arrange private parties.
- Contribute to food and beverage budgets and goals; maintain attendance records, duty rosters, guest index, and log book.
Candidate requirements
- At least 1 year working in a hotel in the current position is required.
- English is required; local-language fluency is requested, and additional languages are not essential.
- Communication, problem-solving, literacy, basic mathematics, and computer skills are needed.
- Flexibility to work night, weekend, and holiday shifts is required.
- A high school diploma or qualification is needed; a college or university degree is a bonus, not essential.
- The role can require lifting, pushing, and pulling objects up to 50 lb (23 kg), as well as bending and kneeling.
Workplace
- Work location is in person.
Schedule
- Night, weekend, and holiday shifts are part of the job.
Service expectations
The employer describes service expectations as confidence, attentive listening, and timely, caring responsiveness to guests.
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